Experienced Bilingual Certified Medical Assistant/CMA

Nexuscps LLC•Atlanta, GA

22d•Hybrid

About The Position

NexGen Medical Centers is seeking a proactive, confident, and outgoing Bilingual (English/Spanish) Certified Medical Assistant (CMA) to join their team in a busy clinical environment. This role requires an individual who can anticipate needs, solve problems, communicate effectively, and maintain clinic efficiency. The ideal candidate will be a dependable resource who takes initiative and ownership. NexGen Medical Centers is a growing private practice specializing in interventional pain management and musculoskeletal injuries. They are looking for individuals who want to grow with the company, expand their skills, and make a significant impact. The company values initiative, accountability, communication, teamwork, continuous improvement, and outstanding patient care. The position involves supporting providers, managing patient flow, preparing patients for examinations and procedures, assisting with treatments, maintaining documentation, coordinating referrals, monitoring supplies, and providing patient education in both English and Spanish. The primary work location is Atlanta, with occasional travel to Marietta, Riverdale, or Conyers clinics. This is a fast-paced role for someone who can adapt to changing priorities and unexpected situations, focusing on patient experience and clinic flow.

Requirements

Current Certified Medical Assistant (CMA) certification.
Fluency in both English and Spanish (written and verbal).
High school diploma or equivalent.
Minimum of one (1) year of experience as a Medical Assistant.
Experience using an Electronic Medical Record (EMR) system.
Ability and willingness to travel to Riverdale, Marietta, or Conyers as needed.

Nice To Haves

Experience in personal injury, orthopedic, spine, neurology, or pain management.
Experience assisting with interventional procedures.
Phlebotomy and injection experience.
Experience working in a high-volume or fast-paced medical practice.
Previous experience taking ownership of clinic operations, training others, or serving as a go-to resource for teammates is a plus.

Responsibilities

Welcome and prepare patients for examinations and procedures.
Communicate effectively with patients in both English and Spanish.
Obtain and document vital signs, medical history, medications, and allergies.
Assist physicians and providers during examinations and procedures.
Provide patient education and review discharge instructions in the patient's preferred language.
Help ensure Spanish-speaking patients clearly understand their care, instructions, and next steps.
Deliver every patient interaction with professionalism, confidence, compassion, and respect.
Prepare and maintain exam and procedure rooms.
Assist with interventional pain procedures.
Maintain sterile technique and infection control standards.
Clean and reset rooms quickly and thoroughly between patients.
Stay aware of the daily schedule and help anticipate upcoming clinical needs.
Communicate proactively with providers and team members regarding patient delays, schedule changes, clinical needs, or potential workflow issues.
Recognize bottlenecks or problems affecting clinic flow and help identify solutions.
Help teammates when additional support is needed without waiting to be asked.
Maintain clinical equipment and supplies.
Help ensure the clinic is prepared for the next patient, the next procedure, and the next clinic day.
Accurately document patient information in the electronic medical record (EMR).
Ensure required questionnaires, consents, and documentation are complete.
Assist English- and Spanish-speaking patients with forms and clinical instructions when needed.
Coordinate imaging, therapy, specialist, and diagnostic referrals.
Communicate professionally with patients, pharmacies, imaging centers, attorneys, and other healthcare partners.
Follow tasks through to completion rather than assuming someone else will handle the next step.
Monitor inventory and medication expiration dates.
Identify low supplies before they become an urgent issue.
Follow OSHA, HIPAA, infection control, and company policies.
Help keep the clinic organized, efficient, and patient-focused.
Identify opportunities to improve workflows and communicate potential solutions.
Take ownership of assigned responsibilities and follow through consistently.
Be willing to step outside of routine responsibilities when necessary to support the clinic and patient experience.