Certified Medical Assistant | Dermatology

The South Bend Clinic • Mishawaka, IN

1d • Onsite

About The Position

The South Bend Clinic is hiring a Certified Medical Assistant for its Dermatology department at the Day Rd Campus in Mishawaka, Indiana. The role supports a physician-led care team by helping manage patient flow, performing department-specific clinical procedures, documenting and communicating patient care, and supporting patients’ medical and service needs. The position also involves equipment log maintenance, insurance verification, emergency response, and adherence to clinic policies and HIPAA guidelines. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Certified or registered Medical Assistant, or non-certified with completion of a formal medical assistant program.
• Be a team player, professional, and customer-service oriented.
• Have proficient computer skills, including experience with electronic medical records.
• Be highly organized, able to multitask, and enjoy working in a very fast-paced environment.
• Be able to work with a diverse patient base of all ages.
• Assist with clinical procedures specific to the department.
• Perform basic back-office skills, including medication administration, injections, bandaging, and accurate collection of height, weight, and blood pressure.
• Anticipate the needs of the physician and require minimal supervision.

Nice To Haves

• Prior experience is a plus.

Responsibilities

• Provide ongoing triage and manage office flow to meet patients’ medical and service needs and maintain optimal patient flow.
• Competently perform the technical component of the department’s clinical procedures.
• Document and communicate patient care thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Professionally receive patients in the waiting area and room them according to department protocol.
• Maintain accurate and current equipment logs, including refrigerator temperature, autoclave, eyewash, and crash cart logs.
• Verify patient insurance coverage for pre-certification, referrals, and authorizations, and document it in NextGen.
• Apply knowledge of general insurance guidelines and requirements to help direct patient care.
• Respond appropriately to emergency situations.
• Cross-train in other positions where appropriate, as determined by the manager.
• Use computer systems proficiently as needed to perform job functions.
• Demonstrate the attitudes and behaviors of The South Bend Clinic Service Standards.
• Perform other duties as assigned when appropriate.
• Adhere to HIPAA guidelines in clinic policies and procedures.

Benefits

• Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
• Mental health benefit at no cost.
• Employer-provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours of paid volunteer time off.
• Culture committed to community engagement and social impact.
• Up to 12 weeks of parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed