About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising physician, APRN, or PA after competency is established. The role includes clinical, technical, administrative, and clerical work within the scope of training and certification, including point-of-care testing. Responsibilities include preparing patients and rooms, obtaining and documenting patient information, assisting with examinations and procedures, administering ordered medications and immunizations after demonstrating competency, responding to clinical calls, providing and documenting patient education, maintaining medical records, and completing scheduling, billing, insurance, authorization, and other office tasks. This is a non-management position reporting to a supervisor, manager, director, or executive. No prior experience is required. The position is based at Patewood Outpatient Center and works day shift.

Requirements

  • In South Carolina, complete a medical assistant training program through one of the following: a CAAHEP-, ABHES-, or other U.S. Department of Education-recognized accredited medical assisting education program; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a U.S. military branch; a U.S. Department of Labor-approved Registered Apprenticeship program; an employer-led training program aligned with a nationally accredited certification exam; or the Prisma Health Certification Institute (PHCI) Fast Track CMA program.
  • In Tennessee, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • Demonstrate competency before undertaking assigned patient care responsibilities and pass the medication administration test before preparing and administering medications and immunizations.
  • CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA, are exempt from the education requirements.
  • Current South Carolina incumbents hired after January 1, 2020, who do not have the specified education have until July 15, 2026, to complete the required state education requirements.

Nice To Haves

  • In Tennessee, completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document the notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies.
  • Pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain supplies and equipment, including cleaning and sterilizing instruments as needed.
  • Assist the physician with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings and remove sutures after competency is established.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
  • Teach patients and provide printed information, at the physician's request, on diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other general office and clerical duties as assigned.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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