About The Position

The Certified Medical Assistant performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Specific patient care responsibilities are assigned by the supervising clinician after competency is established. The role also performs office and clerical duties as assigned by the office manager. The CMA carries out clinical, technical, administrative, and clerical tasks within the scope of training and certification. Duties include preparing patients and exam rooms, obtaining and recording patient information, assisting clinicians with examinations and procedures, administering ordered medications and immunizations after demonstrating competency, documenting care, and supporting patient education. The position also handles scheduling, registration, billing, pre-authorization, forms, and related office tasks.

Requirements

  • In South Carolina, complete an eligible medical assistant training program: a program accredited by CAAHEP, ABHES, or an accrediting agency recognized by the U.S. Department of Education; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a branch of the U.S. Military; a U.S. Department of Labor-approved Registered Apprenticeship; an employer-led program aligned with a nationally accredited certification exam; or the Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant program.
  • In Tennessee, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA, are exempt from the education requirements.
  • Current South Carolina incumbents hired after January 1, 2020, who do not have the indicated education have until July 15, 2026, to complete the required state education requirements.

Nice To Haves

  • In Tennessee, completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies.
  • Pend orders for physician signature.
  • Prepare exam and treatment rooms and maintain treatment supplies and equipment, including cleaning and sterilizing instruments as needed.
  • Assist physicians with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings and remove sutures after demonstrating competency.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse regarding patient medical concerns.
  • Teach patients and provide printed information, at the physician's request, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document patient data and care in the medical record.
  • Complete medical insurance and related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned general office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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