Certified Medical Assistant

Southeast Orthopedic Specialists•Jacksonville, FL

7d•Hybrid

About The Position

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine, dedicated to growing with its patients and making industry-leading five-star orthopedic care accessible. As the company continues to grow, they are looking for Certified Medical Assistants for their Jacksonville and St. Augustine Clinics.

Requirements

Must have a valid Medical Assistant Certification
Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license.
Knowledge of the health care field.
General knowledge of patient care in a clinic.
Knowledge of back office skills.
Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
Professionalism when interacting with providers, co-workers, patients, family members, and the public.
Ability to problem-solve.
Time management skills.
Ability to adapt to change.
Ability to project a pleasant and professional image as a HOPCo employee both at work and on Social Media.
Ability to plan, prioritize and complete delegated work assignments.
Ability to demonstrate compassion when dealing with patients and family members.

Nice To Haves

Medical Assistant experience is preferred.
Experience with C-Arm preferred, or must be willing to learn how to operate C-Arm.

Responsibilities

Facilitates communication between the patient and the provider during patient care: Collects and shares pertinent information with the provider, and receives and acts on directives from the provider.
Responsible for preparing the patient for visit with the provider, including rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, injection prep, and accurate data entry into EMR.
Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
Maintains exam room standards, including restocking rooms at the end of each clinic day and cleaning rooms and tables as needed during and at the end of each day.
Monitors biohazard and sharps containers and replaces them as needed.
Assists the provider in preparing patient prescriptions and completing medical and patient forms (e.g., work release, FMLA).
Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
Prepares patient electronic charts for clinic visits before the date of service.
Verifies any outstanding testing results are in EMR, confirms the appropriateness of the patient to the provider (body part and/or insurance), and notes imaging, DME, or casting needed before provider visit on the date of service.
Scans clinical documents into EMR.
Prints clinic schedules on the morning of the date of service.
Ensures patient receives education as indicated by the provider.
Manages EMR desktops of assigned providers promptly.
Creates and promotes a positive patient experience.
Maintains HIPAA compliant environment.
Maintains clean workspace.