Certified Medical Assistant (CMA) - TC Urgent Care - Sugar Land (Per Diem)

Texas Children's Medical Center•Sugar Land, TX

About The Position

The Certified Medical Assistant gathers patient information, assesses needs, and provides direct, age-appropriate care in an urgent care setting. The role collaborates with providers and other health care team members to deliver safe, efficient, family-centered care. The clinic is open seven days a week: Monday–Friday, 12:00 PM–10:00 PM, and Saturday–Sunday, 10:00 AM–8:00 PM. The position is per diem. The successful candidate will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Requirements

  • High school diploma or GED.
  • Graduation from a medical assisting or emergency medical technician program.
  • One year of related experience.
  • Basic Life Support certification from the American Heart Association.
  • One of the following certifications or licenses: Certified Clinical Medical Assistant, Certified Medical Assistant, Emergency Medical Technician, Advanced Emergency Medical Technician, Emergency Medical Technician Basic, Emergency Medical Technician Intermediate, Emergency Medical Technician Paramedic, licensed Paramedic, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, or Registered Medical Assistant.
  • Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities

  • Collect and document patient and family information, including vital signs, BMI, height, weight, reason for visit, medications, allergies, and other required health information.
  • Prepare patients for examinations and assist providers with treatments, examinations, testing, and emergency care within the scope of practice.
  • Complete provider-directed treatments, document interventions, and communicate patient needs and concerns to the care team.
  • Administer medications and immunizations as directed and document administration, adverse reactions, and errors according to established procedures.
  • Call in prescription refills, manage parent messages, and provide telephone health advice under provider direction and according to practice protocols.
  • Document provider-patient encounters in real time and assist with referral letters, electronic medical record documentation, and e-prescribing.
  • Provide patient and family education as directed by the provider and document education in the medical record.
  • Coordinate referrals by verifying coverage, identifying in-network providers, completing required documentation, transmitting referral information, and tracking outcomes.
  • Screen patient complaints and phone calls according to practice protocols and respond appropriately in emergency situations.
  • Collect and process specimens, perform laboratory testing, and document results according to practice and manufacturer guidelines.
  • Complete required laboratory quality control, maintenance, calibration, reagent checks, proficiency testing, and corrective-action activities.
  • Maintain supplies, medications, and patient care areas in accordance with practice, infection control, and inventory-management guidelines.
  • Maintain required certification and continuing education documentation.
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