Certified Medical Assistant (CMA) - Urgent Care - Cherry Grove

Mercy Health BSMH • Union Township, OH

12d

About The Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant contributes to completing the patient’s chief complaint by obtaining measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines.

The role requires understanding the legal responsibilities of the Medical Assistant, identifying and reporting significant changes in patient condition, troubleshooting and escalating problems, and maintaining clinical and administrative competencies. The Medical Assistant may travel to other facilities or adjust hours to meet patient care needs as directed by the practice manager. The posting lists a high school diploma or GED as required and an accredited post-secondary Medical Assistant program as preferred except where specified requirements apply in South Carolina. Active Medical Assisting certification is required. BLS certification requirements vary by location.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA, subject to the state-specific exclusions in the posting. An ABR-OE credential is acceptable if the incumbent is unable to obtain MA certification, except in South Carolina.
• In South Carolina, completion of one of the listed qualifying medical assistant education or training programs is required.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program, except where otherwise required by state-specific requirements.
• Completion of externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and patient care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours to meet patient care needs as directed by the practice manager.
• Obtain patient measurements, including respirations, blood pressure, pulse oximetry, height, weight, and temperature.
• Document patient and family needs and participate in planning and implementing patient care.
• Administer ordered medications within the Medical Assisting scope of practice and state guidelines.
• Record medical history, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED