Certified Medical Assistant (CMA)- Kennesaw Urgent Care

Wellstar Health System•Kennesaw, GA

About The Position

The Medical Assistant works under the direction of a Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor, and/or Office Manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates testing and follow-up care, documents treatment, and helps explain instructions to patients and families. The Medical Assistant demonstrates competency in caring for patients of all ages, from neonates through geriatric patients, and may perform additional front-office registration, laboratory, and radiology duties in a specialty setting. The position combines clinical and non-clinical responsibilities, including patient registration, room and equipment preparation, vital signs, and rotation among service areas. Radiology responsibilities include performing and documenting imaging procedures, positioning and protecting patients, and reviewing images for identification and quality. Laboratory responsibilities include operating and maintaining equipment, performing ordered tests and point-of-care testing, drawing blood, and managing supplies and quality-control procedures. The role also provides relationship-based, culturally responsive patient-centered care; collaborates with patients, families, and interdisciplinary team members; completes required competency assessments and education; supports evidence-based practice and organizational safety standards; and contributes to effective use of clinical resources. The employee may serve as a preceptor or Safety Coach and may participate in protocol development and practice improvement.

Requirements

High school diploma or equivalent.
Medical Assistant credentialing-body examination successfully passed (AAMA or AMT); required upon hire.
Certified Medical Assistant certification; required upon hire.
Basic Life Support (BLS) certification; required upon hire.
Must complete required OSHA training for radiology equipment operators within 60 days of hire.
Must be organized and attentive to detail.
Must work quickly and efficiently to support patient comfort and satisfaction.
Must communicate and understand verbal and written English.
Must be able to use technology to support clinical care and have basic computer skills.
Must adhere to the WellStar Credo and Code of Conduct.
Work experience in a practice setting.
Specific experience in the practice specialty.

Nice To Haves

Graduation from an accredited medical assistant program.
Phlebotomy certification within 60 days.
Radiology experience.

Responsibilities

Register patients upon arrival and perform required registration operations.
Prepare rooms and equipment, assist physicians with patient treatment, take vital signs, and prepare patients for care.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Address patient safety needs and cross-train team members.
Perform radiographic and other diagnostic imaging procedures as directed to support patient treatment.
Prepare and position patients for imaging while applying proper techniques, including radiation protection.
Obtain physician-ordered imaging views, process images, and check identification and image quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain required daily logs and documentation.
Perform laboratory tests according to orders and instructions, draw blood, and perform point-of-care testing.
Order and stock supplies and perform required daily quality-control and cleaning procedures.
Provide relationship-based, culturally responsive, patient-centered care and help keep patients at ease.
Partner with patients and, as appropriate, their families or significant others; explain physician instructions and keep patient goals central to the care plan.
Coordinate delivery and documentation of safe, quality care and communicate respectfully with interdisciplinary team members.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
May precept and support onboarding of Medical Assistants or students and model professionalism.
Promote evidence-based practice, participate in value analysis and data collection, and consult appropriate experts and resources.
Follow organizational policies, clinical competencies, legal and accreditation requirements, and patient-safety standards; may serve as a Safety Coach.
Plan for patient care across the care continuum and contribute to protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.