Certified Medical Assistant-Family Practice (FT)

Memorial Regional Health•Craig, CO

About The Position

The Certified Medical Assistant supports providers and patient care in a family practice setting. The role prepares patients for examinations, records medical history and other clinical information, assists with procedures, administers medication and treatments, collects specimens, and collaborates in patient care planning. The position also supports clinic operations, maintains patient confidentiality, follows safety and regulatory requirements, and may float to other clinical departments as assigned. The employee is expected to represent MRH’s CHOICE values professionally, communicate effectively, contribute to continuous quality improvement, complete required education and training, and follow organizational policies and procedures. Other duties may be assigned.

Requirements

Certified Medical Assistant role; the posting does not specify a certification credential or other role-specific education or experience requirements.
Must be at least 18 years of age; positions requiring driving require age 21 and a valid driver’s license.
Must be legally authorized to work in the United States.
Must successfully pass a background check.
Must successfully pass a pre-employment drug screen and breath alcohol test, if applicable.
Must complete an Employee Health meeting before starting employment.
Must complete required annual education, training, in-services, and licensure or certification updates.

Responsibilities

Escort patients to examination rooms and prepare them for providers.
Record patients’ medical history, vaccine status, vital statistics, and medication reconciliation.
Maintain compliance with department, clinic, state, and federal regulations and policies.
Answer, greet, and direct phone calls; take messages and document them in patient records.
Clean, package, and sterilize instruments where sterilization equipment is available.
Participate in required in-services, staff meetings, and emergency preparedness drills.
Follow policies and procedures and maintain confidentiality of patient records in accordance with HIPAA.
Use department forms and document appropriately in the Electronic Medical Record (EMR).
Identify victims of abuse and follow reporting processes.
Collect, label, and transport specimens appropriately.
Set up for procedures and demonstrate knowledge of emergency and routine equipment and procedures.
Collaborate in patient care planning and participate in education specific to patient diagnoses and needs.
Assist providers with special tests and procedures and serve as a resource to other staff members.
Maintain positive and supportive working relationships with team members, staff, and other departments.
Participate in process improvement teams and interdepartmental efforts.
Assess patients for safety, medication dosage appropriateness, and other needs.
Act as a liaison among patients, families, providers, and staff.
Complete assigned workload and administer medications and treatments in accordance with standards of care.
Calculate pediatric medication doses and use equipment appropriate to the patient’s size and age.
Float to other clinical departments as assigned and perform other duties as assigned.
Represent MRH’s CHOICE values in a positive, professional manner and communicate effectively with patients, staff, and vendors.
Follow the MRH attire and dress code and manage time and responsibilities effectively.
Complete annual education, training, in-services, and certification or licensure updates; participate in meetings or review minutes as required.
Report to work punctually and complete assigned duties within established timeframes.
Contribute to departmental and organization-wide performance improvement and continuous quality initiatives.
Follow infection control, safety, and risk management procedures to maintain a safe environment.