Certified Medical Assistant CIC

Riverside Hospital • Williamsburg, VA

4d

About The Position

The certified/registered medical assistant performs a wide range of clinical duties, assisting physicians in providing quality care in a medical office setting. The role requires knowledge and skills to provide age-appropriate care and interpret assessments in relation to growth and development across the life span. The medical assistant must also understand health insurance preauthorization and referral processes, and schedule testing and specialist visits in accordance with network guidelines.

Requirements

• Graduate of a Medical Assistant education program.
• Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA).
• CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required upon hire.
• First Aid certification from the American Heart Association, American Red Cross, or American Safety and Health Institute.

Nice To Haves

• Clinical experience.

Responsibilities

• Perform laboratory procedures, including compliant use of ABNs and phlebotomy when applicable, and send specimens to the lab.
• Complete lab linkage, obtain pre-authorizations, and schedule tests and specialist visits within network limitations.
• Maintain and apply knowledge of ICD and CPT coding, insurance carrier guidelines, and Medicare regulations.
• Assist patients with questions about access to care, including appointments, referrals, and essential information; provide customer service and follow-up.
• Manage patient expectations through clear explanations, including communicating delays as appropriate, and manage providers’ patient schedules effectively.
• Provide patient education according to protocol and provider instruction, including use of Electronic Health Record and exit interview communication tools.
• Complete initial patient workups, including manual vital signs; chaperone patients; assist providers with procedures; and ensure patient rooms are clean and compliant for the next visit.
• Maintain clinical equipment and order and stock clinical supplies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed