About The Position

Mercy Health is seeking a Certified Medical Assistant for its Internal Medicine Residency Outpatient Clinic in Fairfield. The role works closely with a primary care physician to provide excellent patient care within the medical assisting scope of practice and state guidelines. The assistant reviews and updates health records, measures vital signs, prepares treatment rooms, and helps ensure patients and the community receive respectful service. The position is scheduled for 40 hours per week and works days/evenings. Candidates must have a high school diploma or GED and active medical assisting certification from an accepted credentialing organization. An Assessment-Based Recognition in Order Entry (ABR-OE) may be accepted when the incumbent is unable to obtain MA certification, except in South Carolina. BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH locations. One year of medical assistant healthcare experience and two years of clerical experience in a physician’s office are preferred, but not required. The role requires problem-solving, basic computer, communication, and interpersonal skills, as well as professional interaction with staff and patients. Mercy Health describes itself as a faith-based, patient-focused organization guided by compassion, human dignity, integrity, service, and stewardship. It offers competitive pay, incentives, referral bonuses, and a range of benefits, which may vary by market and employment status. Mercy Health is an equal opportunity employer.

Requirements

  • High school degree or GED.
  • Active medical assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
  • If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH locations.
  • Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.
  • BLS Basic Life Support certification is preferred at hire for BSMH locations.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform clerical duties related to the department, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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