Certified Medical Assistant- CRCC

State of Washington•Franklin County – Connell, WA

12h•Onsite

About The Position

Join the Department of Corrections (DOC) health services team to make a real difference in the lives of others and find personal fulfillment in your role. DOC is seeking a highly motivated and qualified Medical Assistant - Certified position at the Coyote Ridge Corrections Center (CRCC) located in Connell, Washington. Under the general supervision of the licensed practitioner and/or lead of the Registered Nurse, the Medical Assistant-Certified will assist in providing patient care, which may include performing routine medical records duties, some administrative support, and other clinical duties to assist in the smooth operation of the medical department of Coyote Ridge Corrections Center. This position supports the health services and DOC mission by ensuring that facility records are secure, complete and available on demand for the myriads of service areas within Health Services. Coyote Ridge Corrections Center has a diverse population seeing different chronic diseases and taking care of those that need long term and palliative care. Extended Observations unit up to 96 hr. stay (4 beds) Long term palliative care unit See up to 2500 patients with different chronic disease (diabetes, hypertension, cancer, autoimmune disorders and much more). The mission of the Department of Corrections is to 'improve public safety by positively changing lives.' Correctional Health is a rewarding career path at DOC, in which health care professionals treat a wide array of cases for patients residing in a state correctional facility. Health Services is responsible for basic primary care for incarcerated individuals. All disciplines within all of the 12 correctional facilities work closely together to reach a common goal, providing the best, most efficient, and cost-effective health care possible. Emphasis is placed on early identification of health concerns, care for acute and chronic health problems, and preventive care.

Requirements

Completion of a Medical Assistant-Certified program accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
Experience working as a Medical Assistant in an outpatient clinic setting.
Certification by the American Heart Association in Basic Life Support and Basic First Aid.
Ability to work competently in Microsoft Outlook, Word, and Excel.
Ability to learn job specific DOC programs needed to perform work assignments.
Initial and unblemished/unrestricted licensure in the State of Washington as a Certified Medical Assistant.
Ability to work a minimum of 40 hours per week.
Ability to adjust work schedule to meet organizational needs.
Maintain professional work relationships with staff, the public, and other stakeholders.
Ability to work with diverse staff.
Prioritize and complete tasks in accordance with timelines and expectations.
Ability to research, accumulate, organize, and communicate technical information both orally, in writing, in person, and using technologies such as telephone, electronic mail, and computer equipment.
Ability to multi-task in a fast paced, deadline-oriented environment.
Ability to deescalate and listen to emotional/upset patients.
Ability to maintain confidentiality.
Read, understand, and apply policies and procedures.
Walk, sit and/or stand for extended periods of time.
Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.

Nice To Haves

IV Certification/Phlebotomy
Familiarity with both front and back office operations in an outpatient clinic setting.
Experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success.

Responsibilities

Provide assistance in all direct delivery of patient care by the Provider, which includes but is not limited to: Vital Signs, Visual Acuity, Ear irrigations, Injections/Vaccinations, Basic laboratory functions (venipuncture, CLIA waved laboratory in-house testing) and transports labs, Electrocardiography, Respiratory assessments (pulmonary function/peak flow)
Observe, document in the medical record, and report to practitioner or Registered Nurse: Patient history and relevant data, Current health status (physical and emotional), Situation of patient, family, groups, and/or communities by interview, observation, and inspection.
Recognize and report abnormal vitals and labs; Carry out licensed practitioners' written, verbal, and telephone orders in a timely manner.
Monitor patient’s condition following procedures; recognize and report emergent/urgent problems or symptomology of common medical illness to the licensed practitioner or Registered Nurse.
Respond to emergencies within a facility by providing emergency medical care, including Cardiopulmonary Resuscitation (CPR)
Other tasks directed by the Physician, ARNP, or Physician’s Assistant, that fall under the legal scope of practice of a Medical Assistant-Certified.
Provide clinical support to health services team to ensure continuity of patient care and efficient clinic operations.
Attend briefing from off-going staff upon arrival on shift for pertinent clinical information, including patients’ current health status, urgent diagnostic reports, observation rooms, staffing concerns, etc.; brief on-coming clinical staff as appropriate before departing from duty;
Monitor patient flow in the outpatient clinic to assure timeliness of care and efficient clinical operations;
Ensure exam room is prepared for each patient, including medical records, instruments, etc. to expedite patient flow and support practitioner, as appropriate.
Work collaboratively with Patient Services Representatives to ensure patient scheduling, rescheduling, check-in, or no-show is documented appropriately;
Legibly document subjective and objective clinical findings and the actions taken to deliver health care
Maintain the confidentiality of protected health information (PHI)
Effectively communicate verbally, in writing, and via computer or other electronic media with other health care personnel, custody, and other institutional personnel.
Other duties as assigned