Certified Medical Assistant (CMA) | 40 hours per week | Urology Clinic

Southeast Iowa Regional Medical Center•West Burlington, IA

About The Position

The Certified Medical Assistant provides accurate and timely information to visitors and callers and supports administrative and clinical operations in a urology clinic. Administrative responsibilities include insurance pre-certification, filing, appointment scheduling, billing and coding, collecting and recording payments, and maintaining medical records in the Electronic Medical Record system. The role may require travel to other campuses. Clinical responsibilities include processing specimens, providing direct patient care, assisting providers with office procedures, obtaining and recording vital signs and medical histories, preparing patients and treatment rooms for examinations, drawing blood, administering medications as directed, and performing routine diagnostic and laboratory tests. The position also involves maintaining and sterilizing instruments and supplies, coordinating tests or admissions, and explaining procedures, medications, diets, and provider instructions to patients. Adaptability to varied tasks is essential.

Requirements

Certified Medical Assistant certification required.
Graduation from an accredited Medical Assistant program required.
High school diploma or GED required.
Basic Cardiac Life Support and First Aid certification from the American Heart Association required within 60 days.
Iowa Mandatory Reporter training for child abuse through the Iowa Department of Human Services required within 180 days.
Iowa Mandatory Reporter training for dependent adult abuse through the Iowa Department of Human Services required within 180 days.

Nice To Haves

1–3 years of experience in a medical office preferred.

Responsibilities

Provide accurate and timely information to visitors and callers.
Pre-certify with insurance companies; file, schedule appointments, and maintain medical records in the Electronic Medical Record system.
Support billing and coding tasks; collect co-pays, coinsurance, and past-due balances and record transactions.
Authorize drug refills and provide prescription information to pharmacies.
Change wound dressings; clean and sterilize instruments; dispose of contaminated supplies.
Collect, log, and prepare blood, tissue, and other specimens for testing; perform routine laboratory tests and sample analyses.
Contact medical facilities or departments to schedule patients for tests or admission.
Explain treatment procedures, medications, diets, and provider instructions to patients.
Assist physicians or physician assistants with examinations and treatment, including handing instruments and materials, giving injections, or removing sutures.
Interview patients and measure and record vital signs, weight, and height.
Inventory and order medical, laboratory, and office supplies and equipment.
Operate equipment to administer routine diagnostic tests and set up medical laboratory equipment.
Prepare and administer medications as directed by a physician or physician assistant.
Prepare and maintain treatment rooms for patient examinations; show patients to examination rooms and prepare them for providers.
Record medical histories, vital statistics, and test results in medical records.
Perform general office duties, such as answering telephones and completing insurance forms.

Benefits

Competitive base pay
Matching retirement programs
Health, dental, and vision plans
Health Savings and Flexible Spending Accounts
Employee discounts, including car rental and cell-phone plans
Employer-paid long-term disability, life, and AD&D insurance
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid parental leave
Employee Service Recognition program
Voluntary life, AD&D, short-term disability, critical illness, accident, and hospital indemnity plans