Certified Medical Assistant (CMA) - Urology - Griffin

Wellstar Health System•Vinings, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patients’ needs and provides care under physician direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, recording treatment in the medical record, and explaining instructions to patients and families. The position serves patients across all age groups, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The role combines clinical and non-clinical responsibilities, diagnostic imaging, laboratory work, patient liaison activities, interdisciplinary teamwork, professional development, evidence-based practice, and efficient use of resources. The Medical Assistant is expected to comply with Wellstar policies, standards of work, and code of conduct.

Requirements

High school diploma or GED.
Medical assisting certificate or completion of an accredited medical assisting program.
Current Medical Assistant credential earned by passing an examination from AAMA, AMT, NHA, or NCCT; required upon hire and must be maintained.
Basic Life Support (BLS) certification.
Complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Must be organized and attentive to detail.
Ability to work quickly and efficiently to support patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the Wellstar Credo and Code of Conduct.
Specific experience in the practice specialty is required; duration is not specified.

Nice To Haves

Work experience in a practice setting.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and perform necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, and take vital signs and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, X-ray, and front office, and address patient safety needs.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply appropriate radiation protection techniques, obtain physician-ordered views, process images, and review identification and quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and documentation; perform ordered laboratory tests, draw blood, and conduct point-of-care testing.
Order and stock supplies weekly and complete daily laboratory quality-control and cleaning procedures.
Provide relationship-based, patient-centered care that reflects patients’ population-specific characteristics and cultural diversity.
Partner with patients and, as appropriate, their families or significant others; help patients feel at ease and keep their goals central to the plan of care.
Coordinate delivery and documentation of safe, quality patient care through timely documentation and inclusive interdisciplinary communication.
Complete required initial and ongoing competency assessments and mandatory and population-specific education.
May serve as a preceptor for onboarding medical assistants or students and model professionalism for staff and students.
Promote evidence-based practice and participate in evaluating patient-care products and collecting data to address clinical questions.
Follow organizational policies, procedures, competencies, and applicable legal, regulatory, accreditation, and patient-safety requirements; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Cross-train other team members in clinical, imaging, and laboratory duties.
Perform other duties as assigned.