Medical Assistant - Heights Clinic (20 hours per week)

Billings Clinic•Billings, MT

3d•Onsite

About The Position

The Medical Assistant I works under general supervision to support patient care and treatment while providing administrative and clerical assistance. The role collaborates with physicians, advanced practice providers, registered nurses, licensed practical nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs. The Medical Assistant helps ensure smooth clinical operations and a high standard of patient care in a variety of healthcare settings. The position is based at Billings Clinic Heights Clinic in Billings, Montana, and is part-time, scheduled for 20 hours per week. The listed starting wage is $17.00–$21.25, depending on experience.

Requirements

High school diploma or GED or equivalent.
Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
Complete Medical Terminology, Medication History, and New Clinic Staff classes within six months and/or before testing.

Responsibilities

Comply with organizational and departmental standards for employee and patient safety and job performance.
Maintain competency in standards relating to the environment, patient care, and safety.
Prepare exam rooms, equipment, and supplies for patient needs and procedures.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and co-pay collection as needed.
Obtain and record patient medical histories, vital signs, and other relevant information.
Assist with minor procedures and physical examinations and document appropriately in patient medical records.
Collect and label laboratory specimens and handle them according to clinic policies.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection control procedures.
Screen and direct incoming telephone calls and messages to the appropriate provider or department.
Order and maintain clinical and office supplies and equipment as directed.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic patient instructions and education as directed by physicians or advanced practice providers or department protocols.
Collaborate with physicians, advanced practice providers, RNs, LPNs, and other healthcare staff to coordinate patient care.
Address patient concerns and provide reassurance to support a positive patient experience.
Follow department procedures for patient safety, infection control, and pharmaceutical handling.
Participate in patient safety and risk-management activities as directed.
Follow patient safety goals and protocols to support a safe clinical environment.
Participate in ongoing training and development to maintain skills and competencies.