Medical Assistant - 20 hours/week - Appleton

Children's Hospital and Health System•Appleton, WI

About The Position

Children’s Wisconsin is seeking a Medical Assistant for its Appleton location, supporting hematology, oncology, and rheumatology services. The position performs clinical duties within the Medical Assistant scope of practice to help provide a safe, organized environment for children and their families in the Children’s Medical Group setting. The role is scheduled for 20 hours per week, with a rotating four-week schedule: Week 1: Tuesday, Wednesday, and Friday; Week 2: Monday and Friday; Week 3: Monday, Tuesday, and Friday; Week 4: Monday and Friday. A sign-on bonus is included. The Medical Assistant helps prepare for visits and exams, supports patient flow, gathers and documents patient information, assists providers with examinations and procedures, and helps maintain clinic operations. The position requires attention to patient and family experience, confidentiality, safety, and clinic standards. Night and/or weekend hours may be required during high-volume or viral-surge periods.

Requirements

High school graduate, or possession of a GED or High School Equivalency Diploma.
A graduate of a medical assistant program is preferred; six months of experience in a patient care role may be considered in lieu of this education.
Ability to work with a diverse patient population and promote a culturally competent environment.
Flexibility in schedule and duties to work in a fast-paced environment.
Ability to work independently and as part of a team.
BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required.
Night and/or weekend hours may be required during high-volume or viral-surge periods.

Nice To Haves

Graduate of a medical assistant program.
Experience in a primary care, urgent care, or specialty care pediatric setting.
Experience administering immunizations and other injections.
Experience with pediatric patients.
CMA-Certified Medical Assistant certification from the American Association of Medical Assistants.
Electronic Health Record proficiency.

Responsibilities

Follow Children’s Wisconsin and Children’s Medical Group procedures and standards, maintain HIPAA compliance, and protect customer confidentiality.
Provide exceptional care to patients and families in support of the patient experience promise.
Perform pre-visit planning before clinic appointments to improve visit efficiency and identify care gaps.
Keep the environment clean and organized and prepare exam rooms to meet safety and clinical requirements.
Welcome patients and families, direct them to exam rooms, and help maintain clinic flow by monitoring patient location and wait times.
Collect and document patient information, including vital signs, measurements, health screenings, allergies, and home medications; report observations or concerns to a nurse or provider.
Assist providers during examinations, administer medications and immunizations, and assist with procedures, including capillary and peripheral blood draws, as directed.
Communicate with providers, leaders, and staff to maintain clinic operations, and alert a provider or Registered Nurse when a patient needs immediate assistance.
Communicate supply and equipment needs to the clinic leader to ensure items needed for patient care are available.
Prepare for clinic by completing paperwork and ensuring necessary information, prior authorizations, and pre-certifications are in place.
Assist with customer service representative duties as needed.
Provide care appropriate to the patient population and follow applicable policies and procedures.
Assist and support other primary care locations as requested by leaders or the Children’s Medical Group float policy.