Certified Medical Assistant - Cancer Support Services - FT

Erlanger Health System•Chattanooga, TN

About The Position

A certified healthcare provider employed by Erlanger Health who provides direct and/or indirect patient care under the direction of an RN, LPN, physician, nurse practitioner, or physician assistant. The medical assistant supports healthcare delivery within their scope of practice in Erlanger’s ambulatory areas. The position uses a team-based approach to care. Team members are trained to perform at the highest level of function permitted for their role under State guidelines and are trained and assigned to manage the practice’s patient population. The medical assistant participates in the practice’s quality improvement process and performance evaluation. The employee provides age-appropriate care in a physician practice, applying knowledge of growth and development across the lifespan and interpreting patient-status information to identify age-specific needs. Assigned work may include patient care, clerical, environmental, organizational, and medical-assisting responsibilities, in accordance with department policies and procedures and applicable State guidelines and regulations.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited or governed program, military-equivalent training, or one year of clinical medical assistant experience within the last five years.
  • BLS certification completed before going to the unit or department and maintained thereafter.
  • Ability to provide care appropriate to the ages of patients served and apply knowledge of growth and development across the lifespan.
  • Ability to assess patient-status data, identify age-specific care requirements, and provide care according to unit policies and procedures.

Nice To Haves

  • Previous medical assistant experience.
  • Phlebotomy skills.
  • For medical assistants working in areas with DNV Advanced Specific Disease Certification requirements: annual education of 4 hours for Ortho, 1 hour for Stroke, or 2 hours for Spine, as applicable.

Responsibilities

  • Check schedules and organize patient flow.
  • Accompany patients to exam or procedure rooms; assist with walking, transfers, dressing, specimen collection, exam preparation, and patient-history collection.
  • Perform screenings according to provider guidelines.
  • Assist providers and nurses with procedures; chart; relay instructions to patients and families; answer calls and provide pertinent information.
  • Send and receive patient medical records; obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; maintain complete, appropriately filed charts; and review in-basket messages.
  • Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between patient visits; run and document equipment quality controls; maintain refrigerator, sample, and quality-control logs; order, sort, and stock supplies; and restock rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and share patient- or staff-related problems with the immediate supervisor.
  • Perform medical-assisting duties as permitted by State guidelines and regulations, including aseptic technique, sterilization, instrument wrapping and autoclaving, vital signs, physical-exam preparation, clinical pharmacology, drug administration, prescription verification against physician orders, minor surgery assistance and tray setup, pre- and post-surgical care, dressing application and suture removal, biohazard waste disposal and monitoring, therapeutic modalities, and instruction on assistive devices, body mechanics, and home care.
  • Perform laboratory procedures in accordance with OSHA guidelines, quality-control methods, and CLIA-waived testing procedures, including capillary punctures, venipunctures, specimen handling, and electrocardiography.
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