Certified Medical Assistant, Cardiology Ridgewood, Full Time, Day

The Valley Hospital • Ridgewood, NJ

4d • Onsite

About The Position

Under the direction of a physician, Charge RN, or Manager, the Certified Medical Assistant performs direct clinical activities in a courteous, caring, and respectful manner. Clinical duties include patient intake, blood draws, pharmacy calls, EKGs, and tests requested by the physician. The role accurately documents in the EMR in accordance with licensure and Valley Medical Group (VMG) policies and procedures, and works closely with practice staff to support workflow, care, and treatment.

The position also performs front-desk activities, including greeting and registering patients, ensuring insurance compliance, and collecting appropriate payments at the time of service. The Certified Medical Assistant maintains the daily patient schedule and answers incoming calls related to appointments, medication refills, and clinical or billing inquiries. The role coordinates special needs with clinical staff, supports patient flow, and assists the Practice and professional staff as directed by the Practice Manager. The position may require occasional rotation to other VMG locations when necessary.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Current and valid certification as a Certified Medical Assistant or Registered Medical Assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
• Six months of previous customer service, data entry, administrative, office management, or clerical experience.
• Completion of formal coursework in office management, database management, or business, and computer literacy.
• Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
• Strong oral, written, and presentation communication skills to convey information clearly and concisely to people of varied age groups and to customers or groups.
• Ability to create, maintain, and support a high-functioning team; foster cooperative working relationships with staff and management; and function effectively as part of a team.
• Ability to maintain courteous, caring, respectful, and compassionate behavior; listen and respond non-judgmentally; and communicate clear expectations.
• Ability to respect the confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments, assume responsibility and accountability for duties, and represent the organization positively.
• Ability to support organizational efforts to improve and maintain patient and customer satisfaction.

Nice To Haves

• Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
• BCLS certification is preferred upon hire and will be required.
• Understanding of the operations of a medical practice.

Responsibilities

• Perform patient intake, blood draws, pharmacy calls, EKGs, and tests required by the physician.
• Accurately document patient information in the EMR according to licensure and VMG policies and procedures.
• Maintain close working relationships with practice staff to support workflow, care, and treatment.
• Greet and register patients, ensure insurance compliance, and collect appropriate payments at the time of service.
• Maintain the daily patient schedule.
• Answer incoming calls and address appointment scheduling, medication refill requests, and clinical or billing inquiries, or pass inquiries to the appropriate staff.
• Coordinate special patient needs or requirements with clinical staff and help ensure proper patient flow.
• Support the Practice and professional staff as directed or requested by the Practice Manager.
• Rotate to other VMG locations when necessary.

Benefits

• Medical and prescription coverage
• Dental and vision discount program
• Group term life insurance and AD&D
• Flexible spending accounts
• Commuter benefit plans
• Supplemental voluntary benefits, including short-term and long-term disability, whole life insurance, and legal support
• Six paid holidays
• Paid time off
• Wellness time off
• Extended illness benefits
• Retirement plan
• Tuition assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center membership discount
• Daycare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED