Certified Medical Assistant / Business Assoc, Primary Care Ridgewood, Full Time, Day
About The Position
The Certified Medical Assistant (CMA), under the direction of a physician, Charge RN, or Manager, performs direct clinical activities in a courteous, caring, and respectful manner. Duties include patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician. The CMA accurately documents in the EMR in accordance with licensure and Valley Medical Group (VMG) policies and procedures and works closely with practice staff to support proper workflow, care, and treatment. The Business Associate (BA) performs front desk activities, including greeting and registering patients, ensuring insurance compliance, and collecting appropriate payments at the time of service. The BA maintains the daily patient schedule and answers incoming calls involving appointments, medication refills, and clinical or billing inquiries. The role coordinates with clinical staff regarding special needs and patient flow and supports the practice and professional staff as directed by the Practice Manager. The position may require rotation to other VMG locations when necessary.
Requirements
- High school diploma or equivalent.
- Completion of a formal Medical Assistant program recognized by the State of New Jersey.
- Current, valid certification as a certified or registered medical assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
- Six months of previous customer service, data entry, administrative, office management, or clerical experience.
- Coursework in office management, database management, or business, and computer literacy.
- Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
- Strong oral, written, and presentation communication skills, including the ability to convey information clearly to people of varied age groups and customers or groups.
- Ability to build and support a high-functioning team, foster cooperative relationships with staff and management, and work effectively as part of a team.
- Ability to maintain confidentiality of private healthcare, financial, and company information.
- Ability to assume responsibility and accountability for job duties and organizational responsibilities.
Nice To Haves
- Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
- BCLS certification preferred upon hire; certification will be required.
- Understanding of medical practice operations.
- Strong commitment to high-quality, cost-effective, comprehensive medical care.
- Ability to communicate and behave courteously, caringly, respectfully, compassionately, and non-judgmentally; support patient satisfaction; represent the organization positively; honor commitments; and speak constructively about coworkers and the organization.
Responsibilities
- Perform patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests.
- Accurately document clinical information in the EMR according to licensure and VMG policies and procedures.
- Work with practice staff to support workflow, care, and treatment.
- Greet and register patients, verify insurance compliance, and collect appropriate payments at the time of service.
- Maintain the daily patient schedule and answer calls concerning appointments, medication refills, and clinical or billing inquiries.
- Coordinate with clinical staff regarding special patient needs and requirements and help ensure proper patient flow.
- Support the practice and professional staff as directed or requested by the Practice Manager.
- Rotate to other VMG locations when necessary.
Benefits
- Medical/prescription, dental, and vision discount program for full-time and part-time employees
- Group term life insurance and AD&D for full-time employees
- Flexible spending accounts and commuter benefit plans
- Supplemental voluntary benefits, including short- and long-term disability, whole life insurance, and legal support
- Six paid holidays
- Paid time off
- Wellness time off
- Extended illness leave
- Retirement plan
- Tuition assistance
- Employee Assistance Program (EAP)
- Valley Health LifeStyles Fitness Center membership discount
- Daycare discounts at various daycare facilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
