Certified Medical Assistant- Ortho& Sports Med @ Avalon Health Park

Wellstar Health System

13d•Onsite

About The Position

Wellstar is seeking a Certified Medical Assistant (CMA) to join their Ortho & Sports Med team at Avalon Health Park. This role functions under the direction of a Physician/APP, Nurse Supervisor/Clinical Lead, and/or Practice/Office Manager. The CMA will be responsible for preparing patients for exams, assisting during treatments, coordinating tests and follow-up care, and documenting in the medical record. They will also assist with explaining patient instructions to patients and families, and demonstrate competency in serving patients of all ages. The position involves rotating among various clinical and non-clinical service areas, including front office duties and potentially assisting with diagnostic imaging and laboratory procedures. The CMA will also play a role in patient liaison activities, ensuring relationship-based, patient-centered care and collaborating with the healthcare team. Professional development, adherence to evidence-based practice, and efficient resource utilization are also key aspects of this role.

Requirements

High School Diploma General or GED General or Other / Certificate Medical Assisting
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
CMA - Cert Medical Assistant or MEDCA - Certified Clinical & Administrative Medical Assistant or NCMA - National Certified Medical Assistant or RMA - Registered Medical Assistant or CCMA - Certified Clinical Medical Assistant
Must have successfully passed a Medical Assistant credentialing body examination (AAMA, AMT, NHA, or NCCT) with current and maintained Medical Assistant credential. Upon Hire Required
Must be organized and attentive to detail.
Must be able to work quickly and efficiently to assure patient comfort and satisfaction.
Able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills.
The employee should also be able to adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Work experience in a physician practice setting
Specific experience in practice specialty
Radiology experience preferred, and/or will provide training within first sixty days in applicable areas only

Responsibilities

Registers patients upon entrance to facility.
Assists with completion of FMLA forms.
Coordinates/communicates information with Workers Compensation Adjuster.
Orders clinical supplies and stocks exam rooms.
Prepares exam rooms to aid physicians with treatment of patients.
Performs vital signs and gathers information to prepare patients for provider examination.
Assists physician/APP with bracing, splinting, casting, injections, suture, and staple removal.
Performs basic wound care under the direction of the physician/APP.
Performs as a medical scribe, assisting physician/APP with documentation of progress note and order entry.
Assists with the preparation of pharmaceutical refills for physician/APP approval.
Performs precertification of surgery, schedules surgery, and post operative therapy, and home health care.
Assists with DME orders and instruction for patients.
Maintains required clinical logs: cast saw, eye wash stations, emergency boxes, oxygen tanks.
Assists with medical assistant student clinical rotations and mentorship, and cross-training of other team members.
Assists with patient calls and inquiries, and escalates triage calls to the RN, APP, or physician.
Anticipates and maintains the safety needs of the patient.
Ensures accurate and timely documentation in the EMR.
Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients.
Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection.
Obtain optimum views as ordered by the physician.
Process images and review for proper identification and quality control.
Cross train other team members.
Complete and maintain logs, reports, and documentation.
Process, log and prepare labs for shipment to laboratory.
Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
Partners with the patient and significant others and/or family (as appropriate) using appropriate methods, keeping the patient at ease in the physicians office, and making the patients goals the focus of the plan of care.
Practices using current clinical practice standards.
Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model.
Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
Completes all initial and ongoing professional competency assessment, required mandatory education, and population specific education.
May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment.
Promotes evidence-based practice, in regards to safe, quality patient care.
Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes.
May serve as practice Safety Coach.
Participates in data collection, poses relevant clinical questions to advanced evidence-based practice.
Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., relevant patient populations).
Supports efficient and effective use of human and material resources.
Performs other duties as assigned.
Complies with all Wellstar Health System policies, standards of work, and code of conduct.