The Medical Assistant provides patient support and communication and helps facilitate an exceptional patient experience that builds satisfaction, trust, and organizational loyalty. The role welcomes and prepares patients for appointments, provides relevant visit information, and clearly explains the services they are scheduled to receive. The Medical Assistant performs clinical support tasks including point-of-care laboratory testing, EKGs, suture and staple removal, dressing changes, vital-sign and history collection, screenings, prescription refill authorization as directed, phlebotomy, specimen processing, and medication preparation and administration as directed by a provider. The role also prepares patients, rooms, and supplies for visits, maintains treatment rooms and equipment, completes quality controls and equipment checks, and provides patients with medication and diet instructions. Team members may also participate in brand marketing by rotating through the vestibule to engage patients and increase patient volume.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED