Certified Medical Assistant (CMA) - Smyrna Pediatrics

Wellstar Health System•Smyrna, GA

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and other healthcare professionals in a fast-paced pediatric medical practice. The role works under the direction of the Nurse Supervisor and/or Practice/Office Manager and supports efficient patient care delivery. The Medical Assistant gathers and records vital signs and other pertinent patient information, prepares patients and rooms for examinations, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The role anticipates patient needs and symptoms, responds appropriately, and prioritizes patient safety and experience while demonstrating competency to serve patients of all ages. The Medical Assistant provides relationship-based, patient-centered care adapted to patients’ population-specific characteristics and cultural diversity. The role collaborates with patients and families, providers, nurses, and clinical staff; follows clinical guidelines, laws, regulations, organizational policies, and required competencies; and may support front-office operations, staffing coverage, and onboarding or training. The position also participates in huddles, meetings, quality improvement, professional development, and shared decision-making activities, and uses resources responsibly.

Requirements

High school diploma or GED and a medical assisting certificate.
Upon hire, current certification from an accepted medical assisting credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Upon hire, BLS certification, an accepted American Red Cross BLS certification, or BLS instructor certification.
Ability to work quickly and efficiently while ensuring patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Strong organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Prepare patients for visits with physicians or advanced practice providers, prepare rooms and equipment, and assist with patient treatment.
Gather and record vital signs and other pertinent patient information and document treatment in the medical record.
Carry out orders generated from office visits, respond to patient requests outside visits, and coordinate tests and follow-up care.
Maintain patient safety and provide collaborative, communicative, relationship-based, patient-centered care.
Support front-office operations as needed, including check-in, check-out, scheduling, and other non-clinical functions.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
Complete initial and ongoing competency assessments, required education, and population-specific education; seek training or mentorship to improve performance.
Identify opportunities to improve care delivery and suggest solutions.
Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are running low.
Provide staffing coverage for absences, vacation, or leave when asked.
May serve as a preceptor for onboarding or training new team members, trainees, or students.
Comply with Wellstar policies, standards of work, and code of conduct, and perform other duties as assigned.