Certified Medical Assistant, Surgical ASG, 20 hours, days

UMass Memorial Health•Worcester, MA

13d

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office and clinic functions. The role includes workplace education and training to assist providers and the healthcare team in caring for patients. This is a part-time, 20-hour-per-week position scheduled for Monday and Friday, 7:00 a.m. to 5:30 p.m., on the day shift. The position is non-exempt and represented by SHARE (State Healthcare and Research Employees). The hiring range is $21.90–$31.94, based on a full-time 40-hour schedule; part-time compensation is prorated and the final offer depends on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not held upon hire, certification must be obtained within three months of hire; failure to obtain it may result in termination or an application for another position for which the employee meets minimum qualifications.
Medical Assistant credential approved by the Massachusetts Department of Health, such as ARMA or NHA.
An equivalent combination of education and experience may be substituted where certification, licensure, or registration is not required, provided it demonstrates proficiency in the listed areas of responsibility.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and document and monitor patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported patient changes to the appropriate licensed clinician in a timely and clear manner; prepare rooms for patient care; and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol.
Operate sterilization and cleaning systems as necessary.
Assist with moving, lifting, positioning, and transporting patients according to policy; use proper safety techniques and body mechanics.
Follow procedures for patient arrivals and appointment scheduling.
Assist with patient admissions, transfers, and discharges.
Maintain office and clinical supplies, inventory supplies at approved levels, rotate stock, and initiate requisitions for replenishment or special items.
Maintain logs, organize patient care charts, and maintain medical records; enter or retrieve information from the electronic medical record as needed.
Process prescriptions and refills according to procedure.
Perform clerical duties according to office or clinic protocol, including typing, filing, appointment scheduling, preparing letters and forms, handling phone calls, and documenting in patient records as required or directed.
Work with insurers to verify coverage and eligibility and obtain prior authorizations for procedures, medications, and tests as needed; follow insurer guidelines for pre-authorization, pre-certification, and clinician referrals before patient visits.
Collect patient visit co-payments and maintain records.