Certified Medical Assistant, Surgical ASG, 20 hours, days

UMass Memorial Health•Worcester, MA

11h•$22 - $32•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and performs clerical duties to support office and clinic functions. The role includes workplace education and training to assist providers and the healthcare team in caring for patients. This position is scheduled for 20 hours per week on Monday and Friday, from 7:00 a.m. to 5:30 p.m., on the day shift.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association; if not held at hire, certification must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA).

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor and document patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported patient changes to the appropriate licensed clinician in a clear and timely manner; prepare rooms for patient care; and assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol.
Operate sterilization and cleaning systems as necessary.
Assist with moving, lifting, positioning, and transporting patients according to directions and policy; use appropriate safety techniques and body mechanics.
Follow procedures for patient arrival and appointment scheduling.
Assist with patient admissions, transfers, and discharges.
Maintain office and clinical supplies, keep accurate inventory, rotate stock, and initiate requisitions for supplies or special items.
Maintain logs, organize patient care charts, and maintain medical records; enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills as directed and according to procedure.
Perform clerical duties according to protocol, including typing, filing, scheduling appointments, preparing letters and forms, handling phone calls, and documenting in patient records as required or directed.
Work with insurers to verify coverage and eligibility and obtain prior authorizations for procedures, medications, and tests; follow insurer guidelines to ensure required pre-authorizations, pre-certifications, and clinician referrals are obtained before patient visits.
Collect patient visit co-payments and maintain records.