Certified Medical Assistant - TCP Fannin

Texas Children's Medical Center•Houston, TX

About The Position

At the company, the mission starts with its people and is guided by the HEART values of Humility, Excellence, Accountability, Respect, and Trust. The company aims to create a workplace where teammates feel valued, supported, and empowered to do their best work. The Certified Medical Assistant gathers patient information and works with the healthcare team to assess and provide age-appropriate care. The role assists with examinations, treatments, laboratory testing, patient education, and referrals while following practice protocols. It also supports patient follow-up, telephone needs, clinical inventory, quality improvement, and compliance with applicable clinical and safety requirements.

Requirements

  • High school diploma or GED.
  • Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that this education is not required for certification.
  • Basic Life Support certification from the American Heart Association.
  • One qualifying credential: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, licensed paramedic, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Collect and accurately document patient information, vital signs, BMI, height, weight, medications, allergies, and reasons for visits.
  • Prepare patients for examinations; assist providers with treatments and testing; and document care within the scope of practice.
  • Coordinate follow-up care for laboratory results, emergency room visits, and other patient needs.
  • Administer medications and immunizations as directed by physicians, document administration and adverse reactions, and immediately report errors.
  • Identify patients eligible for the Vaccines for Children Program and follow program documentation and management procedures.
  • Provide and document patient and family education as instructed by providers or practice protocols.
  • Coordinate referrals, verify coverage, complete and transmit authorized referral documentation within two business days, and track follow-up reports.
  • Collect and process specimens, perform laboratory tests and quality checks, and maintain testing equipment and records.
  • Coordinate outside laboratory services, track outstanding results, notify providers, and report laboratory errors and quality issues.
  • Screen and document patient calls, provide telephone guidance and prescription refill support under provider direction, and respond appropriately to emergencies.
  • Maintain clinical supplies and medication inventories and follow infection control, CLIA/COLA, and OSHA requirements.
  • Communicate clearly with patients and families, participate in care team meetings and quality improvement initiatives, and maintain certification through documented continuing education.
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