Certified Medical Assistant (CMA) - TCP Pearland

Texas Children's Medical Center•Pearland, TX

About The Position

At Texas Children’s Hospital, the mission starts with its people. Guided by the HEART values—Humility, Excellence, Accountability, Respect, and Trust—the organization strives to create a workplace where teammates feel valued, supported, and empowered. The Certified Medical Assistant works in a fast-paced setting and provides clinical support for patients in the hospital’s various ambulatory settings, promoting cost-effective, age-appropriate, safe, high-quality, family-centered care.

Requirements

High school diploma or GED.
Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not required for certification.
BLS certification from the American Heart Association.
Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities

Assist in collecting patient and family data, which may include biophysical, psychosocial, developmental, cultural, and environmental information, according to practice protocol.
Accurately collect and document vital signs, BMI, height and weight, and reason for visit.
Document current medications, allergies, and other information in the electronic health record.
Prepare patients for examinations and assist providers, as directed, during treatments, examinations, and testing.
Document all interventions according to practice protocol.
Call in and/or send electronic prescription refills as directed.
Assist providers during office emergency patient care.
Keep rooms stocked with supplies and notify managers when supplies are low.
Participate as a care team member, collaborate with team members to meet patient goals, and attend daily huddles and monthly staff meetings.
Coordinate patient care by following up on lab results, ER visits, and similar matters.
Identify patients eligible for the Vaccines for Children program and follow procedures for accurate documentation and management.
Assess patient eligibility for referral by verifying coverage with the payer before initiating the referral.
Manage the outstanding orders report and lab error work queue to ensure results are received.
Provide superb customer service.