Certified Medical Assistant | Granger Family Medicine

The South Bend Clinic • Granger, WA

4d • Onsite

About The Position

The Certified Medical Assistant works in the Family Medicine department at The South Bend Clinic’s Granger location. The role supports a collaborative, physician-led care team by helping meet patients’ medical and service needs, maintaining efficient office flow, and providing clinical and administrative support. The position involves receiving and rooming patients, performing department-specific clinical procedures, documenting patient care, maintaining equipment logs, and assisting with insurance verification and care coordination. The medical assistant must provide professional service to a diverse patient population, respond appropriately to emergencies, adhere to HIPAA requirements, and demonstrate the Clinic’s service standards. The schedule is Monday 8 a.m.–5 p.m.; Tuesday 7:30 a.m.–5 p.m.; Wednesday 12 p.m.–8 p.m.; Thursday 8 a.m.–5 p.m.; and Friday 8 a.m.–12 p.m.

Requirements

• Certified Medical Assistant, or non-certified with related expanded experience.
• Prior experience is required.
• Be a team player, professional, and customer-service oriented.
• Have proficient computer skills, including EMR.
• Be highly organized, able to multitask, and comfortable working in a very fast-paced environment.
• Be able to work with a diverse patient base of all ages.
• Assist with clinical procedures specific to the department.
• Perform basic back-office skills, including medication administration, injections, bandaging, and accurately collecting height, weight, and blood pressure.
• Anticipate the needs of the physician and require minimal supervision.

Responsibilities

• Provide ongoing triage and manage office flow to meet patients’ medical and service needs and maintain optimal patient flow.
• Competently perform the technical component of the department’s clinical procedures.
• Document and communicate patient care thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Professionally receive patients in the waiting area and room them according to department protocol.
• Maintain accurate and current equipment logs, including refrigerator temperature, autoclave, eyewash, and crash cart logs.
• Verify patient insurance coverage for pre-certification, referrals, and authorizations, and document in Epic.
• Apply knowledge of general insurance guidelines and requirements to help direct patient care.
• Respond appropriately to emergency situations.
• Cross-train in other positions where appropriate, as determined by the manager.
• Use computer systems proficiently as necessary to perform job functions.
• Demonstrate the attitudes and behaviors of The South Bend Clinic Service Standards.
• Perform other duties as assigned when appropriate.
• Adhere to HIPAA guidelines established in Clinic policies and procedures.

Benefits

• Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
• Mental health benefit at no cost.
• Employer-provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours of paid volunteer time off.
• Culture committed to community engagement and social impact.
• Up to 12 weeks of parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members, once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed