About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the primary care network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. As part of the integrated Orlando Health system, their providers can easily refer and coordinate care. They offer convenient locations across Central Florida with easy access to quality primary care, including same-day, next-day, and virtual appointments. Orlando Health Physician Associates is part of the broader Orlando Health system, known for its award-winning hospitals, specialty institutes, urgent care centers, and outpatient facilities. The system has a legacy of over 100 years of providing professional and compassionate care. Orlando Health is committed to offering comprehensive benefits, including free career-growing education programs and well-being services, starting from day one, with flexibility to support employees' passions. The Medical Assistant Scribe role involves performing patient care under the supervision of a physician or advanced practice provider in an ambulatory setting, and acting as a medical scribe for that provider.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section) is required.
  • Successful completion of a Medical Assistant Scribe training program.
  • Maintains current BLS Healthcare Provider Certification.
  • Hold completion certification of a Scribe training program.
  • Maintains current certification by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA), Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA), National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT), Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP), Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH).
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
  • Minimum three (3) years as a Certified Medical Assistant.

Responsibilities

  • Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including patient medical history and physical exam, procedures and treatments performed by healthcare professionals, patient education and explanations of risks and benefits, and physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
  • Prepare referral letters as directed by the physician.
  • Embrace and participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
  • Support and demonstrate effective and professional communication with patients and family members.
  • Work collaboratively with the administrative and operations staff.
  • Gather patient data through interview and observation.
  • Assist patients and families with preparation for examination.
  • Assist the physician during examination and procedures.
  • Provide routine treatments and administer approved medication types as ordered by the provider.
  • Help develop and coordinate the orientation process in the assigned practice for Medical Assistants Scribes. Act as MA scribe preceptor and/or oversee assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
  • Document patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
  • Assist the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
  • Process incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
  • Able to help lead and participate in departmental committees and special projects as assigned.
  • Adhere and assure compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
  • Consistently demonstrate personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
  • Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintain compliance with all Orlando Health policies and procedures.
  • Demonstrate awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
  • Practice the efficient use of supplies.
  • Assist business office as needed with reception, scheduling, and discharge of patients.

Benefits

  • Career-growing FREE education programs
  • Well-being services
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