About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers, they deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. As part of the integrated Orlando Health system, they offer convenient access to quality primary care, including same-day, next-day, and virtual appointments across numerous locations. Orlando Health Physician Associates is committed to providing comprehensive benefits, including career-growing educational programs and well-being services, with benefits starting on day one and offering flexibility. The Practice Manager role is responsible for managing, directing, and coordinating ambulatory/physician office operations to ensure cost-effective, quality patient care services.

Requirements

  • Associate’s degree in a healthcare, business or related field; or 3 years of progressive healthcare experience
  • Three (3) years of experience in a lead role or equivalent years of additional related education may substitute for the work experience (in addition to any years counted in the Educational section).
  • Previous healthcare management experience preferred

Responsibilities

  • Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees.
  • Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
  • Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
  • Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
  • Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
  • Provides direction and leadership to all office staff.
  • Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
  • Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
  • Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
  • Works closely with the office staff and billing service to monitor reimbursement.
  • Continuous professional growth and development through educational programs, lectures, etc.
  • Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Participates in Quality Improvement activities as assigned.
  • Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers.
  • Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
  • Requires knowledge of government regulations and compliance requirements.
  • Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
  • Establishes and maintains quality control standards.

Benefits

  • Career-growing FREE education programs
  • Well-being services
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