About The Position

The Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) assists providers with preparing patients and their charts for clinical appointments. The role helps manage patient flow, obtains vital signs, and assists with clinical procedures. Travel between Bowen Health service locations in Warsaw, Columbia City, and Fort Wayne is required. The posted schedule is Monday 8:00 a.m.–4:00 p.m. in Columbia City; Tuesday 8:00 a.m.–3:30 p.m. in Warsaw; Wednesday 8:00 a.m.–6:30 p.m. in Warsaw; Thursday 8:00 a.m.–5:00 p.m. at Fort Wayne - Goshen Rd; and Friday 8:00 a.m.–4:45 p.m. in Warsaw. Employees are expected to perform the essential functions of the position, with or without reasonable accommodation. The normal work routine involves moderate exposure to blood, body fluids, or tissues, minimal ergonomic risk for repetitive motion impairment, and may require moderate physical exertion, including bending, lifting, and twisting. Bowen Health is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. It complies with applicable laws, including the ADA and OSHA regulations, and provides reasonable accommodation for qualified individuals with disabilities.

Requirements

  • A Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant credential is required.
  • Certification in Medical Assisting through the American Association of Medical Assistants (AAMA) or the National Health Career Association (NHA), or registration as a Medical Assistant in the state of Indiana.
  • Obtain CPI (Crisis Prevention Intervention) certification after hire and before providing direct patient care; maintain it throughout employment.
  • Obtain BLS (Basic Life Support) and First Aid certifications after hire and before providing direct patient care; maintain them throughout employment.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory results from criminal and driving record background checks.
  • Must be at least 21 years of age.

Nice To Haves

  • One year of experience working in a medical office and/or psychiatric setting is preferred.

Responsibilities

  • Prepare client charts and information for provider appointments, ensuring documentation is accurate and comprehensive.
  • Obtain and document vital signs.
  • Complete thorough medication reconciliation.
  • Track and coordinate data pertinent to the client plan of care.
  • Provide medication education and care instructions.
  • Complete phone calls.
  • Manage patient medication assistance processes.
  • Complete prior authorizations for medications and procedures.
  • Use standard precautions and OSHA guidelines in patient care and medical waste disposal.
  • Complete and submit billing documents.
  • Review outpatient medication storage and administration locations for monthly pharmacy review.
  • Track and log refrigerator temperatures and equipment maintenance.
  • Complete continuing education to maintain medical assisting credentials.
  • Perform other duties as assigned.
  • Travel between Bowen Health service locations in Warsaw, Columbia City, and Fort Wayne.

Benefits

  • Sign-on bonus up to $2,500
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