2026

United Indian Health Se•Arcata, CA

19h•$30 - $36

About The Position

The Medical Assistant assists in the examination and treatment of clients under the direction of a Physician or Primary Care Provider. The Level 2 position performs the Level 1 clinical and administrative duties and additional responsibilities, including working independently at satellite sites and functioning independently as a Front Office Assistant. The position also supports staff orientation and training, policy and procedure development, quality improvement, workflow initiatives, committees, and annual educational in-service leadership. The role requires client-centered clinical support, accurate documentation in the Electronic Health Record, adherence to confidentiality, safety, accreditation, and compliance requirements, and respectful communication with clients and colleagues. The Medical Assistant must be willing to learn about American Indian culture and work sensitively with AI/AN people. The role has no supervisory responsibilities.

Requirements

High school diploma or GED.
Medical Assisting certificate from a certified program.
Three years of medical assisting experience.
Proficient computer skills, including keyboarding, email, and word processing, and ability to learn an EHR system.
Ability to read and interpret safety rules, operating and maintenance instructions, and policy and procedure manuals; ability to write routine reports and correspondence.
Ability to perform arithmetic using whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and interpret bar graphs.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions.
Valid American Heart Association Basic Life Support (BLS) certification, which must be maintained.
Valid driver's license and eligibility for coverage by the agency's vehicle insurance.
Must become injection certified within six months of hire.
Ability to operate standard medical equipment and standard office equipment such as copiers and fax machines.
Familiarity with medical terminology and good communication skills.
Ability to work with AI/AN people and sensitivity to their culture.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

The posting lists familiarity with medical terminology, ability to operate standard medical and office equipment, good communication skills, and culturally sensitive work with AI/AN people under “OTHER HELPFUL SKILLS AND ABILITIES.”

Responsibilities

Assist in client examinations and treatment under the direction of a Physician or Primary Care Provider.
Learn about American Indian culture and attend at least one cultural presentation or training per year.
Comply with HIPAA and other client confidentiality regulations.
Greet clients courteously, attempt to deescalate complaints, and involve a supervisor promptly when needed.
Identify clients using at least two identifiers at every encounter.
Interview clients, obtain vital signs and relevant history, and document information in client records.
Prepare clients, treatment rooms, and equipment according to client and provider needs.
Use sterile technique when needed and assist Medical Providers with established clinical procedures.
Operate equipment and perform routine diagnostic tests as needed.
Read and interpret pediatric periodicity charts; review, reconcile, and administer immunizations in accordance with ACIP guidance.
Administer intramuscular and subcutaneous injections and treatments as defined by clinic policies and procedures.
Clean and disinfect examination rooms and work areas, and care for, clean, and sterilize equipment and instruments according to clinic policies and procedures.
Report supply deficits or low inventory to appropriate personnel.
Guide clients to designated areas for laboratory services and referrals.
Enter and retrieve information in the EHR, including health summaries, vital signs, allergies, chief complaints, and review-of-systems information.
Answer phones courteously, take and document accurate messages, and deliver messages promptly to the appropriate person.
Communicate with clinic staff to support efficient client flow and meet client needs.
Immediately communicate emergencies to appropriate medical staff and initiate emergency codes as appropriate.
Maintain respectful working relationships with peers and attend department meetings, assigned meetings, and trainings.
Maintain a professional, organized, and clean work environment in accordance with organizational policies, guidelines, and safety standards.
Follow accreditation and compliance standards and guidelines; demonstrate professional behavior and wear appropriate work attire.
Participate in telehealth visits as needed and perform duties in accordance with UIHS mission, vision, and guiding principles.
Function independently at satellite sites and as a Front Office Assistant.
Assist with orientation and training of new staff and training of current staff.
Assist in developing departmental policies, procedures, and quality improvement activities as directed.
Lead or facilitate a project or initiative to improve clinical workflow and participate in standing or ad hoc committees.
Seek leadership training opportunities and lead one educational in-service per calendar year.
Provide leadership through example and sharing knowledge and skills.
Comply with safety policies, practices, and procedures and report unsafe activities to a supervisor or Human Resources.