About The Position

The Certified Medical Assistant I works alongside physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. In the ambulatory setting, the role includes clinical and administrative duties and helping patients feel at ease and understand provider instructions.

Requirements

  • High school diploma or GED required.
  • Basic Life Support certification from the American Heart Association required upon hire.
  • Upon hire, hold one of the listed medical assistant certifications: AMT Medical Assistant; American Association of Medical Personnel Registered Medical Assistant; American Allied Health Registered Medical Assistant; AAMA Certified Medical Assistant; National HealthCareer Association Certified Clinical Medical Assistant; NCCT National Certified Medical Assistant; or National Association for Health Professionals Nationally Registered Certified Medical Assistant.
  • Knowledge of medical terminology.
  • Ability to interact professionally with healthcare practitioners and patients.
  • Ability to communicate information effectively.
  • Ability to observe and obtain information from relevant sources.
  • Ability to work as a member of a team.
  • Detail-oriented and able to complete work tasks.
  • Ability to maintain composure in difficult situations.
  • Understanding and sensitivity to the needs of others.

Nice To Haves

  • Completion of an accredited Medical Assistant Program preferred.
  • 0–3 years of experience in patient care as a Medical Assistant or similar patient care role preferred.

Responsibilities

  • Provide direct patient care, including taking vital signs and patient histories, and performing venipuncture, lab and x-ray tasks, referrals, and patient phone messages as directed by a provider or clinical supervisor.
  • Adhere to applicable National Patient Safety Goals.
  • Contribute to patient assessment and reassessment; monitor and document patient status.
  • Manage a large call volume while maintaining excellent telephone etiquette.
  • Organize workflow to meet patient needs in a timely manner.
  • Retrieve and transport medications, instruments, and supplies as needed.
  • Follow standard precautions while working with potential exposure to infections, communicable diseases, blood, body fluids, electrical equipment, and chemicals.
  • Stock exam rooms, take inventory, and order supplies.
  • Arrange schedules with other healthcare professionals and facilities.
  • Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
  • Gather and document information about patient condition, including lab values, pain levels, education needs, nutritional status, and potential complications.
  • Clean, sterilize, and/or perform high-level disinfection of scopes, probes, instruments, and equipment according to manufacturer instructions for use.
  • Participate in developing, implementing, and evaluating the plan of care, including directed administration of oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics.
  • Reinforce patient education about medications, post-surgical care, special diets, and treatment-plan changes.
  • Transmit prescription refills as directed.
  • Arrange hospital admissions and patient care services.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO)
  • 401(k)
  • Medical plans
  • Dental plans
  • Comprehensive benefits and compensation package
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