About The Position

The Certified Medical Assistant I works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. In the ambulatory setting, the role combines clinical and administrative duties with helping patients feel at ease and understand provider instructions. The position supports patient assessment and care, documents patient status, assists with procedures, administers certain medications as directed, reinforces patient education, and helps coordinate services and appointments. It also includes maintaining supplies and equipment and following safety, cleaning, sterilization, and disinfection procedures.

Requirements

  • High school diploma or GED.
  • Basic Life Support (American Heart Association) certification required upon hire.
  • Upon hire, hold one of the listed credentials: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
  • Knowledge of medical terminology.
  • Ability to interact professionally with healthcare practitioners and patients.
  • Ability to communicate information effectively.
  • Ability to observe and obtain information from relevant sources.
  • Ability to work as a member of a team.
  • Detail oriented and able to complete work tasks.
  • Ability to maintain composure in difficult situations.
  • Ability to be understanding and sensitive to others' needs.

Nice To Haves

  • Completion of an accredited Medical Assistant Program.
  • 0–3 years of experience in patient care as a Medical Assistant or similar patient care role.

Responsibilities

  • Provide direct patient care, including taking vital signs and patient histories, performing venipuncture, and handling lab, x-ray, referral, and patient phone-message tasks as directed by the provider or clinical supervisor.
  • Adhere to National Patient Safety Goals appropriate to the role's level of patient contact.
  • Contribute to patient assessment and reassessment.
  • Monitor and document patient status.
  • Manage high call volume while maintaining excellent telephone etiquette.
  • Organize workflow to meet patient needs in a timely manner.
  • Retrieve and transport medications, instruments, and supplies as needed.
  • Follow standard precautions while working with potential hazards, including infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals.
  • Stock exam rooms, take inventory, and order supplies.
  • Arrange schedules with other healthcare professionals and facilities.
  • Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
  • Gather and document information about patient condition, including lab values, pain levels, patient education needs, nutritional status, and potential complications.
  • Clean, sterilize, and/or perform high-level disinfection of scopes, probes, instruments, and equipment according to manufacturer instructions for use.
  • Participate in developing, implementing, and evaluating the plan of care and appropriate patient care interventions, including administering oral, intramuscular, intradermal, and subcutaneous medications (excluding narcotics) as directed by a physician or physician assistant.
  • Reinforce patient education about medications, post-surgical care, special diets, and changes in treatment plans.
  • Transmit prescription refills as directed.
  • Arrange hospital admissions and patient care services.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO)
  • 401(k)
  • Medical plans
  • Dental plans
  • Comprehensive benefits package
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