Certified Medical Assistant, Family Medicine

AltaPointe Health•Mobile, AL

About The Position

This role is for a Certified Medical Assistant in Family Medicine. The position involves a wide range of patient care responsibilities, administrative tasks, and adherence to professional ethics and organizational policies. The assistant will work closely with physicians and other healthcare professionals to ensure comprehensive patient care and accurate record-keeping. There are also additional duties that may vary by location, including prescription distribution, coordination of services, and staff relief.

Requirements

Possesses and maintains current certification for a Certified Clinical Medical Assistant.
Must have highly professional verbal and written communication skills.
Must withstand continual deadlines.
Must concentrate and maintain accuracy in spite of frequent interruptions.
General knowledge of nursing care (to be attained within 6 months of employment).
General knowledge of psychiatric disorders (to be attained within 6 months of employment).
Knowledge of medical terminology (to be attained within 6 months of employment).
Familiarity of pharmacology (to be attained within 6 months of employment).
Demonstration of safe medication administration practices including IM injection (to be attained within 6 months of employment).
Knowledge of crisis intervention (to be attained within 6 months of employment).
Knowledge of utilizing electronic health record (to be attained within 6 months of employment).
Knowledge of cultural diversity (to be attained within 6 months of employment).
Knowledge of Trauma Informed Care Principles (to be attained within 6 months of employment).
Basic clerical skills.
Use of standard office equipment including computers, photocopy and facsimile machines.
Knowledge of administration of medical and behavioral health screening tools.

Responsibilities

Greets all patients in a professional and welcoming manner.
Assists with the completion of the assessment process of patients including but not limited to: height/weight, vital signs, and current medications for infoscriber.
Assists with meeting the requirements of the SAMHSA grant and UDS data.
Administers medical and psychiatric screening tools as appropriate (to include UNCOPE, PHQ-2 (9) GPRA service tool and others as needed.
Administers injections, observing the Seven Rights of medication administration.
Communicates effectively with all members of the treatment team regarding the consumer’s physical and mental condition.
Reports laboratory results to the physician/CRNP.
Responds to patient phone calls in a timely and appropriate manner.
Calls in prescriptions as directed by authorized prescribers.
Facilitate PA’s for prescriptions.
Updates patient medical records as needed.
Assists in arranging hospital admissions and laboratory services.
Schedules appointments to outside providers.
May assist collecting and preparing laboratory specimens.
May assist instructing patients about medication and special diets.
Draws blood as directed.
Provides emergency care as needed (CPR, MindSet,etc.), according to AltaPointe Policy & Procedures.
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
Effectively demonstrates the application of MA competencies.
Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
Verifies all insurance eligibility and enters accurate information in EHR as indicated.
Makes copies, faxes documents and performs other related clerical duties as needed.
Adheres to professional code of ethics.
Distributes prescriptions from the doctor/CRNP/PA to the consumer.
Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
Completes admissions, discharges, and transfers as needed.
Coordinates appropriate services for consumers in crisis.
Distributes Daily DSR reports.
Performs relief for other staff members.
Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements.
Seeks clinical supervision and consultation needs.
Accepts and employs suggestions for improvement.
Actively works to enhance clinical skills.
Documents in a timely fashion per AltaPointe policy.
Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate.
Documents legibly.