About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising physician, APRN, or PA after competency is established. The role is based at Cross Creek Medical Campus in Ortho-Crosscreek Practice Operations and works the day shift. Team members are expected to be knowledgeable about and compliant with Prisma Health's purpose: “Inspire health. Serve with compassion. Be the difference.”

Requirements

  • In South Carolina, complete a medical assistant training program through one of the following: a medical assisting education program accredited by CAAHEP, ABHES, or an accrediting agency recognized by the U.S. Department of Education; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a branch of the U.S. Military; a U.S. Department of Labor-approved Registered Apprenticeship program; an employer-led program aligned with a nationally accredited certification exam; or the Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant (CMA) program.
  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • No experience is required.
  • CMAs certified before 1/1/2020 who have maintained certification without lapse while working as a CMA are exempt from the education requirements.
  • Current South Carolina incumbents hired after 1/1/2020 who do not have the indicated education must complete the required state education requirements by July 15, 2026.

Nice To Haves

  • In Tennessee, completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical laboratory values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screenings, and allergies; and pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain supplies and equipment, cleaning and sterilizing instruments as needed.
  • Assist the physician with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings and remove sutures after establishing competency.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patients' medical concerns.
  • Teach patients and provide printed information, at the physician's request, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other general office and clerical duties as assigned.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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