Certified Medical Assistant (CMA) - Marietta Urgent Care

5000 Wellstar Medical Group, LLC•Marietta, GA

18h

About The Position

The Medical Assistant works under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor, and/or Office Manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain instructions to patients and families. The Medical Assistant must demonstrate competency in serving patients across all ages, from neonates through geriatric patients, and may perform related front-office registration, laboratory testing, and radiology functions in a specialty setting. This position combines clinical and non-clinical duties, including patient registration, room and equipment preparation, vital signs, and rotations through laboratory, imaging, and front-office service areas. Imaging responsibilities include preparing and positioning patients, obtaining ordered views, processing images, and maintaining documentation. Laboratory responsibilities include operating and maintaining equipment, performing ordered tests and point-of-care testing, drawing blood, managing supplies, and completing quality-control procedures. The role also provides relationship-based, culturally responsive patient-centered care; collaborates with patients, families, and interdisciplinary team members; maintains timely documentation; completes required training and competency assessments; supports evidence-based practice and organizational safety standards; and contributes to effective use of resources. The employee may precept new Medical Assistants or students and may participate in developing protocols and procedures.

Requirements

High school diploma or equivalent.
Specific experience in the practice specialty is required.
Complete the required OSHA training course for operators of radiology equipment within sixty days of hire.
Successfully pass a Medical Assistant credentialing body examination (AAMA or AMT).
Hold a required Medical Assistant certification.
Hold required Basic Life Support certification.
Hold required BLS Instructor or BLS Provisional certification.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Use technology to support clinical care and possess basic computer skills.
Adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Graduate from an accredited medical assistant program.
Graduate from a newly formed medical assistant program that intends to seek CAAHEP or ABHES accreditation.
Work experience in a practice setting.
Radiology experience.
Phlebotomy certification.

Responsibilities

Register patients and perform required registration operations.
Prepare equipment and rooms and assist physicians with patient treatment.
Obtain vital signs and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Address the patient's main safety needs.
Cross-train other team members.
Perform radiographic and other diagnostic imaging procedures to support patient treatment.
Prepare and position patients for imaging, following appropriate techniques and radiation protection measures.
Obtain imaging views as ordered by the physician.
Process images and review them for proper identification and quality control.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and requested documentation.
Perform laboratory tests according to orders and instructions.
Draw patient blood samples and perform point-of-care testing.
Order and stock supplies weekly.
Perform daily quality-control and cleaning procedures according to guidelines.
Provide relationship-based, patient-centered care that reflects patients' age, gender, condition, and cultural diversity.
Partner with patients and, as appropriate, their families or significant others; help keep patients at ease and center their goals in the plan of care.
Practice according to current clinical practice standards.
Coordinate delivery and documentation of safe, quality patient care and communicate inclusively with interdisciplinary teams.
Complete timely documentation and promote a respectful, inclusive clinical environment.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
May precept and support onboarding Medical Assistants or students and model professionalism.
Promote evidence-based practice and participate in activities such as value analysis.
Follow health-system policies, procedures, clinical competencies, and legal, regulatory, accreditation, and safety requirements; may serve as a practice Safety Coach.
Participate in data collection and use relevant questions, experts, resources, and evidence to address practice questions.
Plan proactively for patient care across the care continuum.
Participate in protocol and procedure development when requested or through self-initiation in collaboration with the care team.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with WellStar policies, standards of work, and code of conduct.