Certified Medical Assistant (CMA) - Team Lead (Bilingual)

Trinity Health • Chamblee, GA

4d • Onsite

About The Position

Mercy Care Atlanta is seeking a compassionate and experienced Team Lead Certified Medical Assistant (CMA) to provide direct patient care while leading and supporting our Medical Assistant team. In this role, you will serve as both a hands-on clinical team member and an operational leader, helping to ensure exceptional patient experiences, efficient clinic workflows, and high-quality clinical outcomes. Working closely with providers, the Clinic Manager, Charge Nurse, and interdisciplinary care teams, you will mentor staff, promote accountability, and foster a culture of collaboration and continuous improvement.

Requirements

• High School Diploma required; graduate of a medical technical program preferred.
• Current Certified Medical Assistant (CMA) certification required.
• Current CPR certification required.
• Minimum of 3-5 years of Certified Medical Assistant experience.
• At least 1-2 years in an advanced CMA role or demonstrated leadership experience.
• Experience performing all clinical and administrative CMA responsibilities independently.
• Knowledge of OSHA and CLIA regulations.
• Proficiency with Microsoft Office applications and electronic medical records; Epic experience preferred.
• Strong communication, organizational, and multitasking skills.

Nice To Haves

• Epic experience preferred.

Responsibilities

• Provide direct patient care including obtaining vital signs, documenting patient histories, preparing patients for exams, and assisting providers during procedures.
• Administer medications, vaccines, injections, perform EKGs, specimen collection, phlebotomy, and point-of-care testing.
• Ensure adherence to infection prevention, OSHA, CLIA, HIPAA, and clinical quality standards.
• Coordinate daily Medical Assistant workflows and support clinic operations.
• Collaborate with the Clinic Manager and Charge Nurse to assign responsibilities and optimize staffing coverage.
• Serve as a clinical resource, mentor, and subject matter expert for Medical Assistants.
• Facilitate onboarding, training, coaching, and annual competency validations for CMA staff.
• Monitor and maintain inventory of medical supplies, equipment, and vaccines.
• Support providers by managing patient communications, scheduling needs, and electronic health record documentation.
• Identify operational challenges and participate in process improvement initiatives that enhance patient care and clinic efficiency.
• Promote teamwork, professionalism, cultural sensitivity, and compassionate service in every patient interaction.

Benefits

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Fast response interview times and job offers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED