Certified Medical Assistant (CMA) / Medical Support Assistant - Pulmonology Clinic Full-Time Days

OU Health•Oklahoma City, OK

About The Position

The Certified Medical Assistant works alongside physicians and Advanced Practice Providers to provide direct patient care in the ambulatory setting according to state and federal guidelines. The role includes clinical and administrative duties and helps patients feel at ease and understand provider instructions. The position may be filled at Certified Medical Assistant Level 1 or 2, depending on the individual's experience, expertise, and qualifications.

Requirements

High school diploma or GED.
Certified Medical Assistant I: 0–3 years of patient-care experience as a medical assistant or in a similar role is preferred.
Certified Medical Assistant II: 3–5 years of patient-care experience as a medical assistant or in a similar role is required.
Basic Life Support certification from the American Heart Association is required upon hire.
Upon hire, hold one of the listed medical assistant credentials: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel or American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
Knowledge of medical terminology.
Ability to interact professionally with healthcare practitioners and patients and communicate information effectively.
Ability to observe and obtain information from relevant sources and work as a member of a team.
Attention to detail and ability to complete work tasks.
Ability to maintain composure in difficult situations and demonstrate understanding and sensitivity to others' needs.

Nice To Haves

Completion of an accredited Medical Assistant Program.

Responsibilities

Provide direct patient care, including taking vital signs and patient histories, venipuncture, and handling lab, x-ray, referral, and patient phone-message tasks as directed by a provider or clinical supervisor.
Adhere to applicable National Patient Safety Goals and standard precautions.
Contribute to patient assessment and reassessment, monitor and document patient status, and gather and document information such as lab values, pain levels, education needs, nutritional status, and potential complications.
Manage a large call volume with excellent telephone etiquette and organize workflow to meet patient needs in a timely manner.
Retrieve and transport medications, instruments, and supplies as needed.
Stock exam rooms, take inventory, and order supplies.
Arrange scheduling with other healthcare professionals and facilities, hospital admissions, and patient care services.
Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
Clean, sterilize, and/or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions for use.
Participate in developing the plan of care and implement and evaluate appropriate patient care interventions, including directed administration of oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics.
Reinforce patient education about medications, post-surgical care, special diets, and treatment-plan changes.
Transmit prescription refills as directed.
May precept new medical assistants.
Participate in daily compliance audits, chart checks, and safety-event reporting.
De-escalate patient concerns.