Certified Medical Assistant Clinical Manager
Crossing Healthcare•Decatur, IL
•$23 - $35•Onsite
About The Position
The Clinical Manager works closely with the CMA Leads and CNO to coordinate and implement new and on-going education and training of all Clinical Staff. In addition, will perform evaluations, supervise daily activities, and manage time and attendance of clinical assistant staff.
Requirements
- High School Diploma or equivalent
- CPR certified
- Successful completion of a Certified Medical Assistant (CMA) required
- Training verification as a MA required
- Successful completion of testing required
- Ability to maintain confidentiality
- Ability to multi-task
- Ability to follow established procedures and maintain high level of organization
- Ability to orient other clinical staff members
- Ability to relate to persons of various economic levels and cultures and provide excellent communication.
- Ability to remain relaxed and calm under stressful situations
- Ability to speak and write fluently in English; Spanish desirable
- Ability to work independently and cooperatively
- Ability to have crucial conversations with staff and peers to ensure team members are held accountable and to ensure clear communication across the organization.
Nice To Haves
- Two (2) years of successful experience in a clinical setting preferred
Responsibilities
- Works closely with CMA Leads and to ensure consistent, comprehensive orientation experiences with all Clinical Staff
- Responsible for Orientation of all C.M.A.’s, C.N.A.’s as defined by the following: o Coordination of Education Onboarding schedule o Directly provide E.H.R. training and direct CMA lead to provide direct training o Directly provide basic clinical procedures; rooming, intake, check-out, CLIA testing, etc. o Ensures Clinical Competency list is completed prior to 90-day Evaluation
- Ongoing training for existing staff in conjunction with EHR upgrades and workflow changes
- Performs Office duties under C.M.A. scope of practice as needed
- Daily huddle with all areas of main clinic and at Elements as needed
- Performs all performance evaluations in coordination with CNO
- Performs all other duties as assigned
- Completes time and attendance tracking
- Counsels staff with corrective action process in coordination with CNO
- Assists in monitoring patient flow and clinic process efficiency
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
