Winterville Primary Care CMA Clinical Intake Specialist

Physicians East•Greenville, NC

8d•Onsite

About The Position

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care and treat patients in the office as directed by a Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager. This position is based at the Winterville location in the Primary Care department. The role reports to the Clinical Supervisor; Operations or Clinical Manager; and Director of Operations, and has no supervisory responsibilities. The position is scheduled Monday through Friday, 7:30 a.m. to 5:30 p.m. Early and late hours may be required, and overtime may be required to ensure patients are cared for, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but may occasionally be necessary. The clinic environment involves frequent exposure to communicable diseases, toxic substances, medicinal preparations, bodily fluids, and other conditions common to a clinic. Physical demands include standing and walking, handling and lifting patients, and occasionally lifting or carrying items weighing up to 100 pounds. Normal visual acuity and hearing are required.

Requirements

Graduate of an accredited associate degree Medical Assistant program.
Current certification through AAMA, NHA, RMA, or a similar organization is required.
Prior healthcare giver experience is required.
Experience with electronic medical records (EMR/EHR) software is required.
Maintain CPR certification.
Professional demeanor and recognition of privacy considerations for patients and families.
Strong written and verbal communication skills and the ability to communicate and interact professionally with others.
Ability to actively listen.
Ability to observe and draft an accurate, cogent narrative account of events in grammatically correct English.
Ability to spell, proofread, and edit written text.
If not certified at the time of employment, certification must be completed within 90 days or employment will be terminated.

Responsibilities

Assist patients to exam rooms and prepare them for examinations; identify patients with special needs and help accommodate those needs.
Assist patients in completing health histories.
Accurately measure vital signs, including orthostatic blood pressure, temperature, pulse, weight, and height; complete relevant health-history questions and collect pharmacy and primary care provider information.
Record allergies, medications, and pertinent lab work on flow sheets.
Under clinical supervision, perform delegated procedures common to the specialty area safely and effectively according to policies and procedures.
Disinfect exam rooms between patients.
Order, stock, and maintain exam rooms and clinic areas.
Perform related and delegated tasks, take and relay messages, and direct patient flow.
Notify patients of lab results.
Maintain patient confidentiality and keep management informed of high-risk situations.
Use appropriate procedures when cleaning equipment and practice infection control in accordance with OSHA guidelines and office policy.
Maintain Medical Assistant certification or recertification and CPR certification.
Attend fire-safety classes, clinical meetings, compliance sessions, and other continuing-education classes offered by Physicians East.
Adhere to department and office policies.