Certified Medical Assistant / Business Associate, Cardiology - Wayne

The Valley Hospital•Wayne, NJ

12d•Onsite

About The Position

Under the direction of a physician, Charge RN, or Manager, the Certified Medical Assistant performs direct clinical activities in a courteous, caring, and respectful manner. Clinical duties include patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician. The role documents accurately in the EMR in accordance with licensure and Valley Medical Group (VMG) policies and procedures, and works closely with practice staff to support workflow, care, and treatment. The Business Associate performs front desk activities, including greeting and registering patients, ensuring insurance compliance, and collecting appropriate payments at the time of service. The role maintains the daily patient schedule and answers incoming calls related to appointments, medication refills, and clinical or billing inquiries. It coordinates patient needs with clinical staff to support proper patient flow and provides other practice and professional staff support as directed or requested by the Practice Manager. The position may require rotation to other VMG locations when necessary. It is based at 1578 Route 23 N, Wayne, and is a day-shift role.

Requirements

High school diploma or equivalent.
Completion of a formal Medical Assistant program recognized by the State of New Jersey.
Current, valid certification as a Certified Medical Assistant or Registered Medical Assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
Six months of previous customer service, data entry, administrative, office management, or clerical experience.
Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
Strong oral, written, and presentation communication skills, including the ability to communicate clearly with people of varied age groups and with customers or groups.
Ability to create, maintain, and support a high-functioning team; foster cooperative working relationships with staff and management; and work effectively as part of a team.
Demonstrate courteous, caring, respectful, and compassionate behavior, and listen and respond in a nonjudgmental manner with clear expectations.
Respect confidentiality of private healthcare, financial, and other company information.
Assume responsibility and accountability for job duties and organizational responsibilities.
Support company-wide efforts to improve and maintain patient/customer satisfaction.
Honor commitments to the job and team, represent the organization positively, and speak constructively about coworkers and the organization.

Nice To Haves

Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
Formal coursework in office management, database management, or business.
BCLS certification preferred upon hire; certification will be required.
Understanding of medical practice operations.
Strong orientation toward high-quality, cost-effective, comprehensive medical care.

Responsibilities

Perform patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests.
Accurately document patient information in the EMR in accordance with licensure and VMG policies and procedures.
Maintain close working relationships with practice staff to ensure appropriate workflow, care, and treatment.
Greet and register patients, ensure insurance compliance, and collect appropriate payment at the time of service.
Maintain the daily patient schedule and answer incoming calls related to scheduling appointments, medication refills, and clinical or billing inquiries.
Coordinate with clinical staff regarding special patient needs or requirements and help ensure proper patient flow.
Support the practice and professional staff as directed or requested by the Practice Manager.
Rotate to other VMG locations when necessary.

Benefits

Medical/prescription coverage.
Dental and vision discount program for full-time and part-time employees.
Group term life insurance and AD&D for full-time employees.
Flexible spending accounts and commuter benefit plans.
Supplemental voluntary benefits, including short-term and long-term disability, whole life insurance, and legal support.
Six paid holidays.
Paid time off (varies).
Wellness time off.
Extended illness.
Retirement plan.
Tuition assistance.
Employee Assistance Program (EAP).
Valley Health LifeStyles Fitness Center membership discount.
Daycare discounts at various daycare facilities.