Certified Epic Willow IP Analyst (100% Remote)

DMS Vision•Frisco, TX
•Remote

About The Position

The Certified Epic Willow IP Analyst supports steady-state operations by defining, documenting, building, and maintaining EHR application content. The analyst creates functional specification documents for content in the EHR application and is primarily responsible for validating that content with the business owner. The role independently leads and manages assigned projects in accordance with defined project management strategies and guidelines, consistently meeting deadlines. As an application expert, the analyst helps team members and other application teams identify issues and resolution paths, and coordinates cross-team collaboration across IS teams when appropriate. The analyst maintains required certifications, stays current with application functionality and enhancements, and acts as a liaison between IT, customers, and vendors. The position also coordinates and facilitates meetings with operational areas using the application, prepares and maintains documentation such as analyses, designs, programming materials, standard procedures, and user guides, and provides on-call or after-hours support as required. Other duties may be assigned to meet department or customer needs. The role requires effective communication with teams and leadership across entities, including C-level interactions.

Requirements

  • At least 3 years of experience.
  • Certified Epic Willow IP Analyst.
  • Ability to independently lead projects while adhering to defined project management strategies and guidelines.
  • Ability to independently manage assigned projects and consistently meet deadlines.
  • Ability to identify application issues and resolution paths and support other team members and application teams.
  • Ability to manage cross-team collaboration across IS teams.
  • Ability to coordinate and facilitate meetings and prepare relevant documentation.
  • Ability to communicate effectively with teams and all levels of leadership, including C-level interactions.
  • Ability to provide on-call or after-hours support as required.

Responsibilities

  • Define, document, build, and maintain EHR application content.
  • Create functional specification documents for EHR application content and validate the content with business owners.
  • Independently lead and manage assigned projects according to project management strategies and guidelines, meeting deadlines consistently.
  • Serve as an application expert and resource for team members and other application teams in identifying issues and resolution paths.
  • Coordinate cross-team collaboration across IS teams when appropriate.
  • Achieve and maintain required certifications and stay current with new application functionality and enhancements.
  • Act as a liaison between IT, customers, and vendors.
  • Coordinate and facilitate meetings, including relevant documentation, with operational areas using the software application.
  • Prepare and maintain analyses, designs, programming documentation, standard procedures, and user guides.
  • Provide on-call or after-hours support as required.
  • Perform other duties as needed or directed to meet department or customer needs.
  • Communicate effectively with teams and leadership across entities, including C-level interactions.
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