Certified Clinical Medical Assistant (CCMA) or LPN - Internal Medicine and Pediatrics

Healthstar/CPS•Morristown, TN

6d•Onsite

About The Position

The Certified Clinical Medical Assistant or LPN supports an Internal Medicine and Pediatrics practice by providing clinical, administrative, and patient communication services. Clinical duties include triaging patients, recording vital signs, updating medication lists, documenting chief complaints, performing phlebotomy and EKGs, and handling prescription services. The role also involves using the electronic medical record (EMR), coordinating appointments and procedures, communicating test results and preparation instructions, and maintaining patient records and daily logs. The position requires regular, punctual in-person attendance and participation in meetings as required.

Requirements

High school diploma.
Medical assistant training.
Current CPR certification.
Certified Clinical Medical Assistant (CCMA) certification or a state LPN license.
Knowledge of EMR.
Knowledge of nursing principles and protocols and medication names and prescribing.
Knowledge of infection control, environmental safety, HIPAA patient confidentiality, and medical chart reporting and records.
Customer-service skills and a pleasant, courteous demeanor with patients and callers.
Organization and attention to detail, with the ability to work independently with little supervision.
Critical-thinking, communication, influence, and decision-making skills.
Ability to work cooperatively as part of an office staff and team.
Ability to stand, walk, squat, bend, and maneuver daily; may need to lift up to 50 pounds.

Responsibilities

Triage patients by recording weight, blood pressure, and temperature, updating medication lists, and obtaining and documenting chief complaints.
Handle electronic prescription services, communicate with pharmacies, and verify medical prescriptions.
Use the electronic medical record (EMR).
Perform phlebotomy and EKGs.
Answer and screen telephone calls, retrieve voicemails, and return patient calls.
Handle pre-certification requirements for procedures.
Call patients regarding laboratory results.
Maintain daily logs.
Answer questions about patient appointments and testing.
Communicate patient information and provide education about procedure preparations.
Schedule procedures, medical tests, and referrals; coordinate dates, times, and locations and reschedule as needed.
Schedule appointments and verify patient demographic and insurance information in medical records or files.
Assist other staff as directed and perform other assigned job functions.
Apply knowledge of nursing principles, protocols, medications, and prescribing.
Follow policies and procedures for infection control, environmental safety, and patient confidentiality under HIPAA standards.
Maintain knowledge of medical chart reporting and records.
Attend meetings as required.
Maintain regular and punctual in-person attendance.