Certified Clinical Medical Assistant (CCMA) / Licensed Practical Nurse (LPN) - Merchants Greene

Healthstar/CPS•Morristown, TN

12d•Onsite

About The Position

This role involves a combination of clinical and administrative responsibilities to support patient care. The Certified Clinical Medical Assistant (CCMA) or Licensed Practical Nurse (LPN) will perform patient triage, manage electronic prescription services, handle phlebotomy and EKGs, and communicate with patients regarding appointments, lab results, and procedure preparations. The position also requires maintaining daily logs, scheduling procedures and appointments, and assisting other staff as needed. A strong understanding of nursing principles, medication knowledge, infection control, and HIPAA standards is essential. The role also demands excellent customer service, organizational, critical thinking, and teamwork skills.

Requirements

Knowledge of EMR systems.
Knowledge of nursing principles and protocols.
Knowledge of all aspects of medication names and prescribing.
Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality as directed by HIPAA standards.
Knowledge of medical chart reporting and records.
Skilled in customer service with a pleasant and courteous demeanor.
Well-organized and detail-oriented.
Ability to work independently without much supervision.
Skills in critical thinking, communication, influence, and decision making.
Ability to work cooperatively as a member of office staff and team.
High School Diploma.
Medical Assistant Training.
State Licensed LPN Nurse.
Current CPR Certification.
Certified Clinical Medical Assistant Certification.

Responsibilities

Patient triage including weight, blood pressure, temperature readings, updating medication lists, and documenting chief complaints.
Manage electronic patient prescription services, including communication with pharmacies and verification of medical prescriptions.
Perform phlebotomy and EKG procedures.
Answer telephone, screen calls, retrieve voicemails, and return patient calls.
Handle pre-certification requirements for all procedures.
Contact patients regarding lab results.
Maintain daily logs.
Answer patient questions regarding appointments and testing.
Communicate with patients regarding information and education about procedure preps.
Schedule procedures, medical tests, and referral appointments, coordinating dates, times, and locations, and rescheduling as necessary.
Schedule appointments, verifying demographics and insurance information in the patient medical record.
Assist other staff as directed.
Perform other job functions as directed.
Attend meetings as required.