Certified Clinical Medical Assistant (CCMA) / Licensed Practical Nurse (LPN) - Orthopedics

Healthstar/CPS•Morristown, TN

16d•Onsite

About The Position

This role is for a Certified Clinical Medical Assistant (CCMA) or Licensed Practical Nurse (LPN) in an Orthopedics setting. The position requires a strong understanding of clinical responsibilities, patient care, and administrative tasks. The ideal candidate will be knowledgeable in EMR systems, phlebotomy, EKGs, and patient communication regarding results and procedures. The role also involves scheduling appointments, procedures, and surgeries, while ensuring all necessary patient information and insurance details are accurately recorded. The position emphasizes customer service, organization, critical thinking, and the ability to work both independently and as part of a team. The physical requirements include daily standing, walking, squatting, bending, and maneuvering, with the potential need to lift up to 50 pounds. Stress can be triggered by workload and difficult patterns.

Requirements

Skilled in customer service with a pleasant and courteous demeanor.
Well-organized and detail-oriented.
Ability to work independently without much supervision.
Skills in critical thinking, communication, influence, and decision-making.
Ability to work cooperatively as a member of office staff and team.
Current CPR Certification
Certified Clinical Medical Assistant Certification
State LPN licensure
High School Diploma
Medical Assistant Training
Completion of accredited LPN program

Nice To Haves

Orthopedic surgeon office experience preferred.

Responsibilities

Patient triage including weight, blood pressure, temperature readings, updating medication lists, and documenting chief complaints.
Manage electronic patient prescription services, including communication with pharmacies and verification of all medical prescriptions.
Utilize EMR systems effectively.
Perform phlebotomy and EKGs.
Answer telephone, screen calls, retrieve voicemails, and return patient calls.
Handle pre-certification requirements for all procedures.
Contact patients regarding lab results.
Maintain daily logs.
Answer patient questions regarding appointments and testing.
Communicate with patients regarding information and education about procedure preps.
Schedule procedures, surgeries, medical tests, and referral appointments, coordinating dates, times, and locations, and rescheduling as necessary.
Schedule appointments, verifying demographics and insurance information in the patient medical record or file.
Assist other staff as directed.
Perform other job functions as directed.
Apply knowledge of nursing principles, protocols, and medication names and prescribing.
Adhere to policies and procedures related to infection control, environmental safety, and patient confidentiality as per HIPAA standards.
Maintain medical chart reporting and records.
Ensure regular and punctual attendance.
Attend meetings as required.