About The Position

The Certified Automotive Service Technician performs vehicle repairs and maintenance according to dealership and factory standards. The role supports customer loyalty by building trust and ensuring customers’ confidence in the safety and reliability of their vehicles. Technicians use factory training and tools, communicate with Parts and Service teams, diagnose vehicle issues, document repairs, and recommend work based on multi-point inspections. Performance is measured against production and Customer Satisfaction Index targets. AutoNation describes opportunities to grow into advanced technician, service, sales, management, regional, and executive roles.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years of automotive dealership technician experience.
  • Experience diagnosing, maintaining, and repairing automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning systems.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver's license and an acceptable, safe driving record that can be maintained.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
  • Keep up with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and compensation.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide, with offers from providers and retailers.
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