Certification Support Specialist

Quest Global • Rockford, IL

8d • $22 - $26 • Remote

About The Position

Quest Global is seeking a Certification Support Specialist to support certification documentation and data workflows for a role supporting Rockford, Illinois. The position uses SAP, Teamcenter, and a customer portal to export and merge data, and reviews information from multiple databases. Responsibilities include maintaining FAA documentation, process and procedure documentation, and tracking matrices; archiving PMA workflows, supplements, and DSA letters; and assisting with turnback flows, request flows, and supplement requests.

This is a 100% remote role. The employee must have reliable internet, a private and distraction-free workspace, and a backup plan for power or internet outages. Adherence to core working hours and responsiveness through Teams, Zoom, or email are expected. No travel is expected. U.S. citizenship is required due to the nature of the work.

Requirements

• Associate of Arts degree in Business Administration or a technical-related field, or 3–5 years of experience in lieu of the degree.
• Proficiency with Microsoft Office tools, with at least intermediate-level Excel skills.
• Self-motivated and very detail-oriented.
• U.S. citizenship is required.
• Reliable internet access and a private, distraction-free workspace.
• Adherence to core working hours and responsiveness on Teams, Zoom, or email.
• A backup plan for power or internet outages.

Nice To Haves

• Experience with SAP or another MRP system.
• Excellent project management skills.

Responsibilities

• Use SAP, Teamcenter, and a customer portal to export and merge data.
• Review and analyze data from multiple databases.
• Maintain current records for FAA documentation.
• Maintain and update process and procedure documentation.
• Update tracking matrices with accurate data and files.
• Archive PMA workflows.
• Archive PMA supplements and DSA letters.
• Assist with turnback flows, request flows, and supplement requests.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short-term and long-term disability

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree