Certification Specialist

CRM Residential•Philadelphia, PA

13h•$48,000 - $52,000•Onsite

About The Position

The Certification Specialist will receive general supervision, direction and guidance from the Community Manager. CRM Residential requires a background and drug screening as a condition of employment. The position is eligible for overtime.

Requirements

High School diploma or equivalent education required.
Previous certification experience in COS and LIHTC.
3–5-year experience HUD and Tax Credit experience.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
The position requires the ability to deal well with people and get them to feel comfortable quickly.
Be able to multi-task
Excellent communication skills and upbeat attitude
Strong customer service orientation
Good organizational and time management skills
Strong administrative ability
Professional image

Nice To Haves

Experience level may vary due to the special needs of the property.

Responsibilities

Resident selection and orientation. In accordance with the Resident Selection Plan.
The assistance of leasing of vacant apartments in an expeditious manner per company policy striving for 100% occupancy.
The timely recertification and interim recertifications of residents in accordance with HUD regulation and Low-Income Housing Tax Credit Program.
Maintaining the waiting list book and keeping it up to date in the computer following HUD regulations.
Assist with the development of goals and objectives for the property.
Maintain resident files according to policy outlined in CRM’s Occupancy Manual
Assist Property Manager in preparation of various file reviews such as: Management Review, Mortgagee Inspection
Accept daily resident requests and write up corrective work orders as directed by the Maintenance Plus program.
Daily management of office duties: Open office at prescribed time, Immediately handles daily work orders that come in, Take applications for prospective residents, Compute applications for eligibility, with supporting documents, Send out billing notices, Greet in-coming guests, respond to email and handle all incoming telephone calls
Have strong time-management skills
Strong communication skills
Maintain a professional demeanor
Attend required training
In absence of the Community Manager, enforcement of the lease and the rules and regulations.
Attend training courses as required by CRM Residential.
Completion of all required reports as directed by various departments of CRM Residential.
Required to observe all federal and local Fair Housing Laws
Perform other related duties, as assigned.