Certification Specialist

COMMUNITY SENIOR SERVICES INC•Jacksonville, FL

3h•$0 - $18•Onsite

About The Position

This position will be directly responsible for the referrals regarding potential MOW clients. Primary functions are also to include outreach, client eligibility/assessments, client education regarding funding, file maintenance, client counseling, nutrition education, and any other duties needed to support the daily operations of the Meals on Wheels Program.

Requirements

Bachelor’s Degree required.
Must have a valid Florida driver’s license.
Must use personal vehicle to drive to clients' homes.
Must have a current Motor Vehicle Record with no more than two (2) moving violations and no more than one (1) at fault accidents within the past three (3) years.
No DUI’s or DWI’s reported within the last five (5) years.
Must possess excellent communication and people skills.
Must be organized and team oriented.
Proficiency in computer programs, including Microsoft office.
Attention to detail and data accuracy is a must.
Must submit to Level 2 background screening: https://info.flclearinghouse.com/ [https://info.flclearinghouse.com/], drug testing and National Sex Offender Public Registry screening.
Willingness to travel: 50% (Required)

Responsibilities

Make evaluations on referrals, determining eligibility per appropriate Nutrition program guidelines.
Provide information and referral on clients needing additional social services.
Act as liaison with other social service case managers/agencies for services.
Verify services in place for 100% of deliveries made.
Educate clients regarding client contribution opportunity.
Handle client complaints when possible.
Make eligibility re-determinations/assessments on schedule as required by funding agencies.
Maintain client files and records/reports appropriate documentation to the correct funding sources.
Provide outreach, nutrition education and public education as necessary, to make eligible individuals aware of their own needs and services available.
Visit volunteer sites on a routine basis.
Assist in the development of new volunteer satellite centers for delivery of meals.
Assist Program Director MOW with monthly reports regarding funding and billing of services.
Assist delivery drivers with contacting clients if there are any issues with their delivery.
Assist Program Director with overall program operations.
Cross train with other clerical/support to provide backup for other positions and departments to provide continuity for all Aging True operations.