CEO Assistant and Office Manager - Toronto

RetailorsToronto, ON
$70,000 - $80,000Hybrid

About The Position

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the CEO Assistant and Office Manager is pivotal in leading the future of Retailors within the company. We are looking for an experienced CEO Assistant and Office Manager, to join our team! This position will report directly to CEO, Retailors Canada. We are looking for a highly intuitive individual who brings a strong proactive approach and thrives in a fast-paced environment. This individual must be able to anticipate the needs of the CEO, executives, and the company. The right candidate will need to have an understand of the bigger picture and growth for Retailors. They will closely with a dynamic, high-performing team members who are adaptable and resilient. This individual must maintain high level of confidentiality and ethics.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3-5 years of experience as an Executive Assistant, Office Manager, or similar role; retail industry experience is a plus.
  • Exceptional organizational, communication, and time management skills.
  • Proficiency in Microsoft Office Suite, Google Workspace, and project management tools (e.g., Asana, Trello).
  • Ability to multitask and prioritize in a fast-paced environment.
  • High level of professionalism, discretion, and judgment.
  • Strong interpersonal skills and a positive, proactive attitude.

Nice To Haves

  • Experience working directly with C-suite executives.
  • Familiarity with retail operations and terminology.
  • Experience with budgeting, vendor contracts, and expense reporting.
  • Hebrew Speaker is an asset

Responsibilities

  • Manage and maintain the CEO’s calendar, appointments, expenses, and travel arrangements.
  • Travel arrangements for the executive team
  • Coordinate meetings, prepare agendas, take minutes, and ensure timely follow up on action items
  • Screen and manage all forms of communication and follow ups on behalf of CEO
  • Prepare reports, presentations, and briefings for internal and external stakeholders
  • Act as a liaison between the CEO and internal teams, board members, partners and clients.
  • Track key performance indicators and mangy confidential data
  • Support in project management and strategic initiatives delegated by the CEO
  • Oversee daily office operations to ensure a productive work environment.
  • Manage office supplies, equipment, vendor relationships, and facility needs.
  • Organize company-wide meetings, events, and team-building activities.
  • Organize travel and store visit charts and trackers for the office
  • Manager Headquarter calendars and meeting rooms
  • Act as a first point of contact for all office visitors and deliveries.
  • Follow up on Health and Safety Protocols such as emergency protocols for Head Office
  • Manage budgets related to office expenditures and supplies.
  • Serve as the point of contact for IT, HR, and operations support as needed.
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